Transport Assistant – Operations

We are seeking a highly experienced and well-connected **Transport Assistant – Operations** to join our logistics team.

This role is ideal for candidates with strong expertise in sourcing trucks, managing drivers, and coordinating transportation operations across the UAE and cross-border routes.

· Continuously explore the market to source suitable trucks based on customer needs (type, cost, capacity, route, timeline).

· Build and maintain strong relationships with drivers, transport companies, and brokers.

· Negotiate competitive freight rates while ensuring service quality.

· Arrange various equipment and truck types (Flatbed, Lowbed, Reefer, Curtain-sided, Car carriers, Pickups, Cranes, Forklifts, etc.).

· Coordinate with internal teams to confirm truck requirements and availability.

· Provide timely updates on scheduling and truck movements.

· Maintain daily tracking and reporting of transportation activities.

· Act as the main point of contact for drivers.

· Address issues during transit and provide immediate solutions.

· Ensure smooth communication between drivers and operations team.

· Handle logistics challenges related to cross-border shipments.

· Ensure compliance with customs regulations, documentation, and clearance procedures.

· Coordinate closely with internal teams regarding border requirements and delays.

· Provide drivers with complete shipment details, documents, and handling instructions.

· Collect delivery notes, receipts, and shipment documents after delivery.

· Prepare driver agreements and obtain required signatures.

· Maintain accurate records of truck details, drivers, and freight rates in company systems.

· Support operational reporting and cost tracking.

· Serve as the primary contact for drivers regarding updates and issue resolution.

· Work closely with coordinators and operations team for smooth execution.

· Minimum **2+ years of experience** in operations within a freight forwarding company.

· Proven experience in **arranging outside trucks and managing drivers**.

· Strong network of **drivers, brokers, and transport companies**.

· In-depth knowledge of **truck types, loading capacities, and special permits**.

· Solid understanding of **free zone and cross-border clearance procedures**.

· Excellent negotiation and relationship management skills.

· **Valid UAE Driving License (Required)**

· **Languages:** English, Hindi & Urdu (Required), Arabic (Optional)