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Technical Solution Design Specialist

Abbott
Riyadh, KSA
Full Time
Mid
Onsite
2 days ago
Laboratory Workflow OptimizationCore DiagnosticsLaboratory AutomationAutoCADVisioLean Six Sigma
Free

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Key skills for this role

Laboratory Workflow OptimizationCore DiagnosticsLaboratory Automation
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The Opportunity

  • This position is based in Riyadh, Saudi Arabia, within the Core Diagnostics Division.
  • Abbott Saudi Arabia is seeking a technically driven individual who is passionate about enhancing customer experiences to join our Technical Solution Design (TSD) team. This role offers an exciting opportunity to leverage technical expertise to support commercial discussions, develop customer focused

Job Responsibilities

  • Build Strategic Customer Relationships: Develop and maintain strong relationships with laboratory and Hospital stakeholders, including operational leaders, executives, and key decision makers impacted by Abbott's solutions.
  • Provide Technical and Consultative Expertise: Utilize Abbott's tools, workflow assessments, data analytics, operational observations, and industry best practices to establish credibility and demonstrate solution value.
  • Collaborate on Customer Solutions: Partner with Enterprise Account Teams and cross functional stakeholders to identify customer challenges, align strategic objectives, and develop tailored solutions.
  • Assess and Quantify Value: Evaluate and communicate the operational, clinical, and financial benefits of proposed solutions through business cases and value based recommendations.
  • Support Strategic Account Growth: Work with account managers and sales leadership to prioritize opportunities, develop account strategies, and support business growth initiatives.
  • Engage Executive and Operational Stakeholders: Facilitate discussions with laboratory leadership to align Abbott's solutions with organizational goals and future priorities.
  • Design and Optimize Laboratory Solutions: Design and optimize laboratory workflows, core laboratory layouts, and automation solutions by considering space utilization, sample flow, staff movement, productivity, safety, and future expansion requirements.
  • Differentiate Abbott Solutions and Drive Long Term Value: Leverage market and competitive insights to position Abbott's End to End Solutions effectively while supporting customer success, workflow improvement, and long term partnership growth. Contribute to the development of customer case studies,
  • Support Tender Responses: Support tender and proposal activities by reviewing technical requirements, developing compliant solution designs, and contributing to competitive bid submissions.

Required Qualifications

  • Bachelor’s degree in biomedical engineering, Medical Laboratory Sciences, or a related scientific field.
  • Licenses: Saudi Council of Engineers / Saudi Commission for Health Specialties.
  • Minimum of 2 years track record in the diagnostics industry with demonstrated success.
  • Excellent communication, presentation, and stakeholder management skills.
  • Hands on experience with Core Diagnostics automation systems, laboratory automation solutions, with a strong understanding of pre analytical, analytical, and post analytical processes, and workflow optimization.
  • Working knowledge of AutoCAD, Visio, and 3D design/modeling tools.
  • Understanding of Lean Six Sigma methodologies and their application to process improvement, operational efficiency, waste reduction, and turnaround time optimization.
  • Strong analytical, planning, and problem solving skills.
  • Ability to interpret operational data and translate insights into practical solutions and recommendations.
  • Strong collaboration and cross functional teamwork skills.
  • Ability to manage multiple priorities and deliver results in a dynamic environment.

Personal Characteristics

  • Disciplined, adaptable, and results driven.
  • Fast learner with the ability to quickly adapt to evolving technologies and market needs.
  • Strong teamwork, collaboration, and customer facing skills.
  • Proactive with excellent interpersonal and relationship building abilities.
  • Customer focused with a solution oriented mindset.
  • Flexible and effective in a dynamic environment.

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