Staff Complex Attendant
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Key skills for this role
About the Role
One&Only The Palm is hiring a Staff Complex Attendant to maintain clean and organized staff accommodation, perform daily cleaning, assist with check-in/out, and ensure a comfortable living environment for colleagues.
Key Skills for This Role
Responsibilities
- Perform daily cleaning of common areas such as hallways, staircases, lounges, kitchens, washrooms, and recreation rooms
- Clean and prepare vacant rooms for new staff occupancy
- Ensure proper waste disposal, recycling, and sanitation procedures
- Maintain hygiene standards in all shared facilities
- Report any maintenance issues to the Supervisor in a timely manner
- Monitor facilities and ensure equipment and furniture are in good working condition
- Assist with basic minor repairs if required
- Support staff during check‑in and check‑out procedures (room allocation, key handover, inspection)
- Provide information or guidance regarding facility rules and amenities
- Respond professionally to resident requests, complaints, or issues and escalate when necessary
- Ensure compliance with hygiene, sanitation, and safety standards
- Monitor building security by ensuring doors, gates, and facilities are properly secured
Requirements
- 1–2 years of experience in a 5‑star hotel, resort, or staff accommodation environment
- Strong knowledge of housekeeping and hygiene standards
- Excellent personal presentation and good interpersonal skills
- Fluent English communication
- Proactive, reliable, and committed to high service standards
Full Job Posting
Role Overview
- At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth.
- One&Only The Palm is an intimate beach front retreat on Palm Island, Dubai.
- The Staff Complex Attendant plays a key role in creating a comfortable, safe, and welcoming atmosphere for all team members residing in staff accommodation.
Key Duties And Responsibilities
- Perform daily cleaning of common areas such as hallways, staircases, lounges, kitchens, washrooms, and recreation rooms.
- Clean and prepare vacant rooms for new staff occupancy.
- Ensure proper waste disposal, recycling, and sanitation procedures.
- Maintain hygiene standards in all shared facilities.
- Report any maintenance issues (plumbing, electrical, furniture damage, etc.) to the Supervisor in a timely manner.
- Monitor facilities and ensure equipment and furniture are in good working condition.
- Assist with basic minor repairs if required.
- Support staff during check‑in and check‑out procedures (room allocation, key handover, inspection).
- Provide information or guidance regarding facility rules and amenities.
- Respond professionally to resident requests, complaints, or issues and escalate when necessary.
- Ensure compliance with hygiene, sanitation, and safety standards.
- Monitor building security by ensuring doors, gates, and facilities are properly secured.
Candidate Requirements
- 1–2 years of experience in a 5‑star hotel, resort, or staff accommodation environment.
- Strong knowledge of housekeeping and hygiene standards.
- Excellent personal presentation, good interpersonal skills, and ability to maintain a clean, welcoming, and well‑organized living environment.
- Proactive, reliable, and committed to always delivering high service standards.
- Fluent English communication is required; knowledge of an additional language is an advantage.
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