Senior HR
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About the Role
PTWL is seeking an experienced and proactive Senior HR Officer / Senior HR Executive to manage and support all core human resources functions, including recruitment, employee relations, performance management, HR administration, compliance, payroll coordination, insurance administration, and workforce planning.
Full Job Posting
Overview
PTWL is seeking an experienced and proactive Senior HR Officer / Senior HR Executive to manage and support all core human resources functions, including recruitment, employee relations, performance management, HR administration, compliance, payroll coordination, insurance administration, and workforce planning.
The ideal candidate will have strong UAE HR experience and the ability to support a growing workforce across multiple departments and project sites.
Key Responsibilities1. Recruitment & Talent Acquisition
- Manage the full recruitment cycle from manpower requisition to onboarding.
- Source, screen, interview, and coordinate hiring of candidates across technical, operational, and administrative roles.
- Coordinate with department heads to understand staffing requirements and workforce plans.
- Maintain candidate databases and recruitment records.
- Support employer branding and recruitment initiatives.
2. Employee Relations & HR Operations
- Act as a point of contact for employee queries and HR-related matters.
- Foster positive employee relations and support employee engagement initiatives.
- Handle disciplinary matters, grievances, and conflict resolution in accordance with company policies.
- Support employee retention and workplace culture initiatives.
3. HR Administration & Compliance
- Maintain accurate employee records, HR databases, and personnel files.
- Ensure compliance with UAE Labour Law and company policies.
- Prepare employment contracts, offer letters, warning letters, and other HR documentation.
- Monitor probation periods, contract renewals, and employee confirmations.
- Ensure all HR processes comply with legal and regulatory requirements.
4. Payroll & Benefits Administration
- Coordinate monthly payroll inputs including attendance, leave records, overtime, deductions, and allowances.
- Verify payroll data and coordinate with finance for salary processing.
- Administer employee benefits and end-of-service benefits.
- Support final settlement calculations and processing.
- 5.
- Employee Visa, Insurance & Government Relations Support
- Coordinate visa processing, labour contracts, Emirates ID applications, and employee documentation.
- Monitor visa, labour card, passport, and Emirates ID expiry dates and ensure timely renewals.
- Administer employee medical insurance policies, including enrollments, renewals, upgrades, additions, deletions, and claims coordination.
- Liaise with insurance providers, brokers, employees, and management regarding policy coverage and insurance-related matters.
- Maintain accurate records of employee insurance coverage and benefits.
- Coordinate with PROs and government authorities when required.
- Ensure compliance with immigration, labour, and insurance regulations.
6. Performance Management & Training
- Support performance appraisal processes and employee development programs.
- Coordinate training schedules, employee inductions, and orientation programs.
- Identify training needs and assist in implementing development initiatives.
- Monitor employee performance improvement plans where applicable.
7. Policies, Procedures & Reporting
- Assist in developing and implementing HR policies and procedures.
- Prepare HR reports, manpower reports, turnover analysis, and management summaries.
- Monitor HR KPIs and provide recommendations for process improvements.
- Support audits and compliance reviews related to HR operations.
8. Team Leadership & Continuous Improvement
- Provide guidance and support to junior HR and administrative staff.
- Identify opportunities to improve HR systems, workflows, and employee experience.
- Contribute to strategic HR initiatives that support company growth and operational efficiency.
Qualifications & Requirements
- Bachelor's Degree in Human Resources, Business Administration, or a related field.
- Minimum 5–8 years of HR experience in the UAE, preferably within construction, landscaping, engineering, or technical services industries.
- Strong knowledge of UAE Labour Law and HR best practices.
- Experience in recruitment, employee relations, payroll coordination, visa processing, medical insurance administration, and HR operations.
- Familiarity with UAE health insurance requirements and employee benefits administration.
- Excellent communication, interpersonal, and conflict-resolution skills.
- Strong organizational and time-management abilities.
- Proficiency in MS Office applications and HR systems.
- Ability to handle confidential information with professionalism and discretion.
Preferred Qualifications
- HR certification such as CIPD, SHRM, PHR, or equivalent.
- Experience managing large and multi-site workforces.
- Familiarity with payroll systems and HRMS platforms.
- UAE Driving License is an advantage
Job Type: Full-time
Pay: AED1.00 - AED2.00 per month
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