Senior Engagement Team Lead, Enterprise
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Key skills for this role
About the Role
Legora seeks a Senior Engagement Team Lead to own enterprise client relationships, drive adoption and retention, and lead a team of Engagement Associates and Managers. You need 10+ years in client advisory, 3+ years managing teams, and deep data fluency.
Key Skills for This Role
Responsibilities
- Own an Enterprise vertical — firm or corporate — leading a team of Associates, Managers, and Senior Managers across multiple client portfolios
- Support your team on the highest stakes client moments as a strategic advisor
- Build the frameworks and operating rhythms that scale the team
- Set the standard for how the team drives value at scale
- Drive the commercial outcomes for your segment
- Get ahead of risk across portfolios
- Champion AI as a force multiplier
- Grow and scale the team — hiring, developing, and retaining Engagement talent
Requirements
- 10+ years in management consulting, client advisory, or a comparable client facing field
- 3+ years managing client facing teams — including other managers
- A track record of owning post sales outcomes — accountable for adoption, retention, and expansion across a portfolio of complex clients
- A proven developer of talent at every level
- Executive presence and sharp stakeholder instincts
- A builder who automates — fluent with AI
- Deep data fluency
- Strong operational discipline
- A passion for in office collaboration — 5 days per week in Union Square HQ
Full Job Posting
About Us
- Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.
- Our AI native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision.
- 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR.
What You’ll Do
- Own an Enterprise vertical — firm or corporate — leading a team of Associates, Managers, and Senior Managers across multiple client portfolios, accountable for adoption, retention, and expansion at scale.
- Support your team on the highest stakes client moments as a strategic advisor — engaging executive sponsors, quantifying value, and ensuring Legora shows up at its best, stepping in for client conversations as needed.
- Build the frameworks and operating rhythms that scale the team — portfolio reviews, coverage and health inspection, and coaching cadences that keep execution sharp.
- Set the standard for how the team drives value at scale — turning what works across portfolios into repeatable, scalable engagement motions.
- Drive the commercial outcomes for your segment — setting targets across the team's portfolios, guiding complex renewals and expansions, and feeding insight to Product, Marketing, and Legal Engineering.
- Get ahead of risk across portfolios — reading early signals at the segment level, resolving systemic blockers, and coaching the team to protect retention before issues escalate.
- Champion AI as a force multiplier — building and automating workflows yourself and equipping the team with tooling that compounds leverage across every account.
- Grow and scale the team — hiring, developing, and retaining Engagement talent at every level, and raising the bar for great engagement across the function.
What You Bring
- 10+ years in management consulting, client advisory, or a comparable client facing field, with 3+ years managing client facing teams — including other managers.
- A track record of owning post sales outcomes — accountable for adoption, retention, and expansion across a portfolio of complex clients.
- A proven developer of talent at every level — from early career Associates to Senior Managers — with clear standards and a habit of making people better.
- Executive presence and sharp stakeholder instincts — trusted at the senior most client levels, with the judgment to know when to step in, coach, or escalate.
- A builder who automates — fluent with AI, you create leverage for yourself and your team by building and automating workflows, not just using them.
- Deep data fluency — you read portfolio metrics and account health with rigor and use them to drive decisions.
- Strong operational discipline — you build inspection frameworks and run tight rhythms that scale execution quality across a team.
- A passion for in office collaboration — we're in office 5 days per week in our Union Square HQ, building together.
What's In It For You
- Global collaboration: Partner with teams and clients domestic and internationally.
- Competitive package: Comprehensive salary, benefits, and tools for success.
- Meaningful work: Your efforts shape how thousands of lawyers use AI daily.
- In person environment: Union Square office designed for ambitious builders and company provided lunch daily.
- Benefits & Perks: Medical, Dental & Vision; HSA or Healthcare FSA; Dental plans via MetLife; Vision plans via Vision Care.
- Family Support: Generous parental leave; Free access to Maven Clinic; Dependent Care FSA; Free One Medical membership.
- Additional Perks: Pre tax commuter benefits; Life Insurance + STD/LTD; 401(K) with generous company match; Unlimited PTO; Robust voluntary benefits.
Compensation Range
- $190K $240K
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