Sales Executive – Floristry

Key Responsibilities1. Customer Engagement & Sales

• Build and maintain strong relationships with new and existing customers.
• Understand customer requirements and recommend suitable floral arrangements, gifting solutions, and event décor options.
• Promote floral products and services for birthdays, weddings, corporate events, and special occasions.
• Achieve sales targets through proactive customer engagement and upselling opportunities.

2. Quotation & Order Management

• Prepare quotations based on customer requirements and event specifications.
• Follow up on inquiries and convert leads into confirmed sales orders.
• Ensure accurate order processing, documentation, and timely confirmations.
• Coordinate order details, pricing, and delivery schedules with customers.

3. Coordination & Order Execution

• Coordinate with florists, production staff, and operations teams for order preparation and execution.
• Ensure all floral arrangements and event orders are completed accurately and delivered on time.
• Communicate customer requirements and special instructions clearly to internal teams.
• Monitor order progress and resolve any execution issues promptly.

4. Customer Service

• Deliver excellent customer service throughout the sales and delivery process.
• Handle customer inquiries, feedback, and complaints professionally.
• Maintain a friendly, professional, and solution-oriented approach.
• Ensure a positive customer experience to encourage repeat business and referrals.

5. Business Development

• Identify new sales opportunities and potential corporate or retail clients.
• Support business growth through repeat sales, upselling, and customer retention strategies.
• Assist in promoting seasonal offers, events, and marketing campaigns.
• Contribute ideas to improve sales performance and customer engagement.

Requirements & Qualifications

• UAE sales experience is preferred.
• Experience in flowers, events, gifting, retail, or hospitality sales is an advantage.
• Strong communication, interpersonal, and customer service skills.
• Confident, presentable, and energetic personality.
• Ability to work under pressure and achieve sales targets.
• Good organizational, coordination, and follow-up skills.
• Immediate joiners preferred.

Job Type: Full-time