Quality Assurance Manager

Role overview

Quality adherence

• Develop and improve quality assurance systems, processes, and checklists tailored to construction and fit-out projects.
• Ensure compliance with brand guidelines, approved designs, material standards, and finish requirements from concept through handover.
• Monitor cost-saving and value-engineering measures so they do not compromise quality or workmanship.

Site execution quality

• Conduct site inspections, quality audits, and progressive checks at key construction and fit-out stages.
• Review and approve materials, mock-ups, samples, workmanship, and finishes before installation or sign-off.

Collaboration and reporting

• Collaborate with project managers, site engineers, contractors, consultants, and internal design and operations teams.
• Represent the company in quality-related meetings with clients, consultants, authorities, and project teams.
• Issue quality reports, lead root-cause analysis, and drive corrective and preventive actions.
• Prepare quality reports, inspection records, snag lists, handover documents, photographic records, and digital archives.

Quality culture

• Lead quality inductions, toolbox talks, and training sessions for site teams and subcontractors.

Experience and qualifications

• Proven QA/QC experience on complex or high-specification construction or fit-out projects.
• Six to eight years of progressive experience in construction, fit-out, or high-end interior fit-out.
• Bachelor’s degree in Civil Engineering, Architecture, Construction Management, Building Surveying, or a related discipline.
• Professional Quality Management certification is highly desirable.
• UAE construction experience, particularly Dubai experience, is strongly preferred.

Core capabilities

• Knowledge of brand guideline enforcement, material and finish specifications, mock-up approvals, snagging, and client handover standards.
• Strong commercial acumen covering project budgets, tender specifications, and quality decisions.
• Proficiency in quality management systems, inspection tools, and project documentation platforms.
• A valid UAE driving license is preferred for frequent site visits.

Key skills and competencies

• Quality management systems, ISO 9001, and construction QA/QC best practices.
• Construction and high-end fit-out quality control covering materials, finishes, workmanship, and detailing.
• Site inspection, auditing, snagging, and non-conformance management.
• Stakeholder influence, technical report writing, documentation, and attention to detail.
• Knowledge of UAE construction regulations, local market practices, and industry standards.