Outbound Supervisor
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Key skills for this role
Role Overview
Oversee daily outbound warehouse operations and ensure orders are picked, consolidated, staged, and dispatched accurately and on time.
Supervise the outbound team, manage manpower, monitor performance, and ensure compliance with quality, food safety, and safety standards.
Key Skills for This Role
Full Job Posting
Role Overview
Oversee daily outbound warehouse operations and ensure orders are picked, consolidated, staged, and dispatched accurately and on time.
Supervise the outbound team, manage manpower, monitor performance, and ensure compliance with quality, food safety, and safety standards.
Key Responsibilities
- Supervise picking, consolidation, staging, loading, and dispatch operations.
- Allocate manpower based on workload, order volume, and shift requirements.
- Monitor order accuracy, productivity, throughput, backlog, and on-time dispatch.
- Resolve operational issues and outbound discrepancies.
- Coordinate with Inventory, Stock Control, Distribution, Transportation, and QA teams.
- Handle damaged, expired, and temperature-sensitive products appropriately.
- Monitor attendance, performance, and adherence to standard operating procedures.
- Prepare shift reports and follow up on performance improvement actions.
- Identify opportunities to improve warehouse processes and productivity.
Requirements
- Five to seven years of relevant experience in warehouse, outbound, fulfillment, logistics, or distribution operations.
- Previous supervisory or team leadership experience.
- Strong knowledge of outbound warehouse processes and order fulfillment.
- Experience with WMS and warehouse operational systems.
- Understanding of FIFO/FEFO, inventory control, food safety, and warehouse safety.
- Strong leadership, communication, problem-solving, and coordination skills.
- Ability to work in a fast-paced, high-volume warehouse environment.
- Diploma or bachelor's degree in supply chain, logistics, operations management, business administration, or a related field.
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