Managed Services Business Manager (m/f/d)
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Key skills for this role
About the Role
Halian is seeking a commercially driven Managed Services Sales Manager to lead enterprise sales across the GCC. The role involves developing new business, managing key accounts, and driving revenue growth for managed services solutions.
Key Skills for This Role
Responsibilities
- Own and execute the Managed Services sales strategy across the GCC
- Develop new business opportunities across enterprise organisations and strategic sectors
- Build and maintain a robust pipeline through strategic prospecting, networking, and account planning
- Develop trusted relationships with C level executives and procurement leaders
- Lead commercial negotiations including contracts, MSAs, SLAs, pricing, and commercial terms
Requirements
- Minimum 8 years' experience in enterprise technology sales with a strong background in Managed Services
- Demonstrated success selling Managed Services within the Middle East or wider GCC region
- Proven track record of winning enterprise clients and expanding strategic accounts
- Experience selling Oracle Fusion Managed Services, ITSM & Service Desk, or Infrastructure & Cloud Operations
Full Job Posting
Role Overview
- We are seeking a commercially driven Managed Services Sales Manager to lead end to end enterprise sales across the GCC, focusing on our Managed Services portfolio including Oracle Fusion, Service Desk & End User Support, Infrastructure & Cloud Operations, DevOps, SecOps, AI & Data, Software Engineer
- This is a strategic hunting and account growth role requiring the ability to engage C level executives, understand complex business challenges, and position innovative managed services solutions.
Key Duties & Responsibilities
- Own and execute the Managed Services sales strategy across the GCC.
- Develop new business opportunities across enterprise organisations, government, semi government, financial services, healthcare, telecoms, energy, logistics, aviation, retail, and other strategic sectors.
- Build and maintain a robust pipeline through strategic prospecting, networking, partner engagement, and account planning.
- Drive structured sales governance from opportunity qualification through to contract award.
- Consistently achieve and exceed revenue, profitability, and growth targets.
- Develop trusted relationships with CIOs, CTOs, CISOs, CFOs, Procurement Leaders, and Executive stakeholders.
- Expand existing client relationships through cross sell and upsell opportunities across Halian's Managed Services portfolio.
- Work closely with Solution Architects, Delivery Teams, and Bid Management to develop compelling managed services solutions.
- Support the development of client presentations, solution proposals, Statements of Work (SoW), RFP and RFQ responses, and commercial models.
- Collaborate with strategic partners including Oracle, Microsoft, AWS, Google Cloud, ManageEngine, and other technology vendors.
- Lead commercial negotiations including contracts, Master Service Agreements (MSAs), Service Level Agreements (SLAs), pricing, and commercial terms.
- Maintain accurate pipeline forecasting and CRM reporting.
Qualifications & Skills
- Minimum 8 years' experience in enterprise technology sales, with a strong background in Managed Services.
- Demonstrated success selling Managed Services within the Middle East or wider GCC region.
- Proven track record of winning enterprise clients and expanding strategic accounts.
- Experience selling one or more of the following: Oracle Fusion Managed Services, ITSM & Service Desk, Infrastructure & Cloud Operations, DevOps, SecOps, AI & Data, Software Engineering, Digital Solutions, ManageEngine.
Location
- Dubai, United Arab Emirates
- Covering the UAE and wider GCC region
- Regional travel required for client meetings, workshops, industry events, and partner engagements
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