Hotel Manager, One&Only One Za'abeel 1
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Key skills for this role
About the Role
One&Only Resorts seeks an experienced Hotel Manager to lead the ultra-luxury operation at One&Only One Za'abeel in Dubai. The role requires a strong Food and Beverage background and oversight of Rooms and Spa to elevate guest experiences.
Key Skills for This Role
Responsibilities
- Lead operational and financial performance across a diverse destination dining portfolio, while delivering a seamless guest experience within Rooms and Spa
- Drive revenue, productivity, and cost optimization through detailed analysis of financial performance, payroll, and departmental results
- Elevate Food and Beverage concepts, execution, and guest engagement across multiple venues
- Provide guidance to the Director of F&B on innovation, trends, and competitive positioning
- Ensure outlet concepts, programming, and experiences align with brand standards and market positioning
- Drive cross functional alignment between F&B, Rooms, Entertainment, Marketing, and Revenue teams
- Continuously enhance Room offerings focusing on personalization, service delivery, and product quality
- Partner with departmental leaders to build a seamless guest experience
- Champion innovation and implement best practices across all areas of the resort
- Maintain strong oversight of labour productivity, cost control, purchasing, and inventory management
Requirements
- Extensive experience in ultra luxury hospitality environments
- Strong background in Food and Beverage, ideally within complex or destination dining operations
- Solid understanding of Rooms and Spa operations within a luxury resort setting
- Proven financial acumen including P&L management, budgeting, and forecasting
- Strong knowledge and practical application of Forbes Five Star standards
- Excellent communication, decision making, and stakeholder management skills
Full Job Posting
About the Role
- We are seeking an exceptional Hotel Manager to lead the performance of One&Only One Za’abeel, overseeing a complex and highly curated ultra luxury operation.
- This role requires a strong Food and Beverage background combined with a deep understanding of Rooms and Spa, ensuring continuous elevation of the guest experience across every touchpoint.
Key Responsibilities
- Lead operational and financial performance across a diverse destination dining portfolio, while delivering a seamless, innovative, and continually evolving guest experience within Rooms and Spa
- Drive revenue, productivity, and cost optimization through detailed analysis of financial performance, payroll, and departmental results
- Elevate Food and Beverage concepts, execution, and guest engagement across multiple venues, experiences, and activations
- Provide guidance and challenge to the Director of F&B on innovation, trends, and competitive positioning
- Ensure outlet concepts, programming, and experiences align with brand standards and market positioning
- Drive cross functional alignment between F&B, Rooms, Entertainment, Marketing, and Revenue team
- Continuously enhance Room offerings, focusing on personalization, service delivery, and overall product quality
- Partner with departmental leaders across Food and Beverage and Rooms to build a seamless guest experience
- Champion innovation, implement best practices, and drive continuous improvement across all areas of the resort
- Maintain strong oversight of labour productivity, cost control, purchasing, and inventory management
- Ensure all operations align with One&Only brand standards and ultra luxury service expectations
- Partner closely with the General Manager to shape and lead a high performing senior leadership team
Candidate Profile
- Extensive experience in ultra luxury hospitality environments
- Strong background in Food and Beverage, ideally within complex or destination dining operations
- Solid understanding of Rooms and Spa operations within a luxury resort setting
- Proven financial acumen, including P&L management, budgeting, and forecasting
- Strong knowledge and practical application of Forbes Five Star standards
- A visible and inspiring leader who brings together culinary and service excellence
- Strong commercial awareness and ability to drive performance in a dynamic environment
- Excellent communication, decision making, and stakeholder management skills
What We Are Looking For
- A visible and hands on, inspiring leader who thrives in a fast paced, high profile environment
- A passion for creating distinctive guest experiences and continuously elevating every aspect of the operation
- A strategic mindset with the ability to balance creativity, quality, and commercial performance
- Experience in the Middle East in similar roles is desirable
- Great interpersonal and communication skills, building strong relationships with owners, senior leaders, colleagues, and guests
- Strategic vision and leadership, aligning all departments with long term business and brand goals
- Commercial focus and results orientation, driving revenue, profitability, and operational efficiency
- Guest service excellence, ensuring personalized, instinctive luxury experiences at scale
- Innovation and continuous improvement, enhancing processes and adapting to changing needs
- Coaching and talent development, building high performing teams through development and feedback
- Integrity and professional conduct, consistently modeling strong values and ethical leadership
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