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Executive, Learning & Development

One&Only Resorts
Dubai, UAE
Full Time
Mid
Onsite
2 weeks ago
Training FacilitationTraining Needs AnalysisE LearningLearning Management SystemCommunicationCoaching
Free

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Training FacilitationTraining Needs AnalysisE Learning
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About the Role

  • With the global growth of our brands, you will be an integral part of the Resort’s success and your role goes beyond developing potential relationships with our guests and colleagues. Where you will be responsible for facilitating and administering training for all colleagues to meet both the indivi

Key Duties and Responsibilities

  • To assist in the preparation, facilitation and administration of the pre opening training plans and requirements for the brand
  • To schedule and facilitate all training programs offered at resort level and departmental level as designated
  • To assist in administration and facilitation of e learning programs of the brand
  • To assist in conducting Training Needs Analysis and to facilitate the necessary programs
  • To ensure necessary preparation of training handouts, training support material & other training related matters for scheduled sessions
  • To ensure training records are accurate and up to date in the learning management system and master database
  • To facilitate the feedback received from programs and to manage and administer them appropriately
  • To utilize Development Plans from Individual Performance Appraisals to ensure that individual Team Member requirements that achieve individual and organizational goals are followed through
  • To liaise with external institutions and organizations for all appropriate external programs that Team members will be nominated for
  • To execute any other duties as assigned by Cluster Learning and Development Manager

Personal Skills & Qualifications

  • Sincere: Shows integrity, open to constructive criticism, delivers apt communication, values honesty
  • Dependability: Stands by commitments, follows through, delivers consistent work, self development
  • Interpersonal Skills: Team player, customer focused, self aware, builds relationships
  • Leadership Capabilities: Motivate others, develop others, build teams
  • Minimum 1 2 years’ experience in the same capacity in an upscale 5* hotel/resort environment
  • Previous L&D experience
  • Ability to work in a multicultural and challenging working environment
  • Excellent spoken and written English is required, additional language highly regarded

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