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Account Manager

haus & haus
Dubai, UAE
Full-time
Entry
Onsite
Discovered 5 days ago
account managementlandlord relationship managementcustomer serviceproperty portfolio managementproperty negotiationbusiness retention
Free

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account managementlandlord relationship managementcustomer service
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Company and Team

The company is an award-winning real estate agency with expertise in residential sales and leasing, short-term and holiday rentals, off-plan and investments, property management, and commercial properties in Dubai.

The Account Manager will join the Holiday and Short-Term Rentals team.

Role Overview

Liaise between the company and landlords regarding queries and concerns.

Manage landlord relationships while working under pressure and using initiative.

What You'll Do

  • Manage a portfolio of up to 100 landlords.
  • Develop and maintain strong relationships.
  • Lead and control face-to-face meetings.
  • Coordinate and facilitate exchanges between the client and the team.
  • Negotiate additional properties to manage in order to maximize profit.
  • Retain the business year over year.
  • Cross-sell to other departments within the group.
  • Understand property owners' core needs and address their needs quickly and professionally.

What You'll Need

  • Proficiency in Microsoft Office.
  • Strong communication skills and a high level of customer service.
  • Diligent, proactive, resilient, and strategic approach.
  • Problem-solving attitude.
  • Holiday home experience is an advantage.
  • Driver's license is essential.

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