Waiter / Waitress
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Key skills for this role
About the Role
As a Waiter/Waitress at DELANO Dubai, you will deliver a refined yet relaxed dining experience, ensuring every guest interaction reflects the warmth, elegance, and effortless st.
Key Skills for This Role
Responsibilities
- Deliver warm, intuitive and personalised service throughout the guest journey
- Take food and beverage orders accurately and communicate with kitchen and bar
- Demonstrate strong knowledge of menus, ingredients, and preparation methods to guide guests
- Execute all aspects of table service with precision including setup, order delivery, clearing, and maintaining presentation standards
- Build genuine rapport with guests, anticipating needs and creating memorable experiences
- Manage assigned tables efficiently, ensuring smooth coordination between courses
- Collaborate with front of house and kitchen teams for seamless service execution
- Confidently promote menu items, specials, and beverages in a guest focused manner
- Maintain high levels of hygiene, mise en place, and station readiness
- Handle guest requests or concerns promptly and professionally
Requirements
- Experience in a fast paced luxury environment
- Strong knowledge of menus, ingredients, and preparation methods
- Ability to deliver warm, intuitive, and personalised service
- Ability to manage assigned tables efficiently and maintain service flow
Full Job Posting
Overview
- As a Waiter/Waitress at DELANO Dubai, you will deliver a refined yet relaxed dining experience, ensuring every guest interaction reflects the warmth, elegance, and effortless style of the DELANO brand.
- You will provide attentive, personalised service while maintaining strong product knowledge and operational excellence in a fast paced luxury environment.
Responsibilities
- Guest Service Excellence: Deliver warm, intuitive and personalised service throughout the guest journey, ensuring every interaction reflects DELANO's lifestyle luxury standards
- Order Accuracy & Efficiency: Take food and beverage orders accurately, ensuring clear communication with the kitchen and bar for smooth and timely service delivery
- Menu Knowledge & Recommendations: Demonstrate strong knowledge of menus, ingredients, and preparation methods to confidently guide guests and enhance their dining experience
- Table Service Standards: Execute all aspects of table service with precision, including setup, order delivery, clearing, and maintaining impeccable presentation standards
- Guest Engagement: Build genuine rapport with guests, anticipating needs and creating memorable, personalised dining experiences
- Service Flow & Timing: Manage assigned tables efficiently, ensuring smooth coordination between courses and maintaining an elevated pace of service
- Team Collaboration: Work closely with colleagues across front of house and kitchen teams to ensure seamless communication and service execution
- Upselling & Revenue Awareness: Confidently promote menu items, specials, and beverages in a natural, guest focused manner to enhance both experience and revenue
- Cleanliness & Standards: Maintain high levels of hygiene, mise en place, and station readiness in line with brand and safety standards
- Problem Resolution: Handle guest requests or concerns promptly and professionally, ensuring swift resolution and a consistently positive experience
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