{bc}
naukri

Hostess

Delano
Dubai, UAE
Senior
Onsite
1 weeks ago
Customer ServiceCommunicationReservation ManagementTeam CoordinationGuest Engagement
Free

Job Fit Check

Base Career helps you apply smarter for this job.

?%
Ready to Scan

Key skills for this role

Customer ServiceCommunicationReservation Management
Smart Apply

Full Job Posting

Role Overview

  • As a Hostess at DELANO Dubai, you are the first point of contact for our guests, setting the tone for a refined yet relaxed dining experience.
  • You will warmly welcome guests, manage reservations and seating, and ensure a seamless flow of arrivals while delivering an intuitive and elevated guest journey aligned with the DELANO brand.

Key Responsibilities

  • Guest Welcome & First Impression: Deliver a warm, polished welcome to all guests, creating an immediate sense of arrival and comfort.
  • Reservations Management: Accurately manage bookings, ensuring guest preferences, special requests, and notes are captured and communicated effectively.
  • Seating Coordination: Organise table allocations to ensure smooth service flow, balanced sections, and optimal guest experience.
  • Guest Flow Management: Monitor arrivals, wait times, and table turnover to maintain a seamless and well paced restaurant operation.
  • Guest Engagement: Engage with guests during wait times in a warm, professional, and attentive manner, enhancing their overall arrival experience.
  • Team Coordination: Work closely with front of house and management teams to ensure clear communication and operational alignment.
  • Walk ins & Waiting List: Manage walk in guests and waiting lists efficiently, ensuring fairness, clarity, and a positive guest journey.
  • Venue Knowledge: Maintain strong awareness of restaurant layout, seating plans, and daily operations to support guest needs confidently.
  • Reception Standards: Ensure the host stand and entrance area are always immaculate and reflective of DELANO's luxury lifestyle aesthetic.
  • Guest Experience Ownership: Anticipate guest needs and resolve minor issues discreetly, ensuring a smooth and memorable first impression.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Delano