Waiter / Waitress
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Key skills for this role
About the Role
Delano Dubai is seeking a Waiter/Waitress to deliver refined dining experiences at a luxury resort on Bluewaters Island. The role involves providing attentive service, menu knowledge, and maintaining high standards.
Key Skills for This Role
Responsibilities
- Deliver warm, intuitive and personalised service throughout the guest journey
- Take food and beverage orders accurately, ensuring clear communication with the kitchen and bar
- Demonstrate strong knowledge of menus, ingredients, and preparation methods to guide guests
- Execute all aspects of table service with precision, including setup, order delivery, clearing, and maintaining impeccable presentation standards
- Build genuine rapport with guests, anticipating needs and creating memorable dining experiences
- Manage assigned tables efficiently, ensuring smooth coordination between courses
- Work closely with colleagues across front of house and kitchen teams to ensure seamless communication and service execution
- Confidently promote menu items, specials, and beverages in a natural, guest focused manner
- Maintain high levels of hygiene, mise en place, and station readiness in line with brand and safety standards
- Handle guest requests or concerns promptly and professionally
Requirements
- Proven track record in a luxury hospitality environment (luxury hotel, high end restaurant, or exclusive beach club)
- Exceptional communication and interpersonal skills
- Confident in restaurant operations and service procedures
- Strong knowledge of food and beverage offerings
- Ability to deliver impeccable table service
- Relevant qualification such as Bachelor’s degree or diploma in Hospitality Management (or equivalent experience) preferred
Full Job Posting
Company Description
- Ennismore is bringing the iconic DELANO brand to the UAE for the first time.
- Located on the pristine shores of Bluewaters Island, the DELANO Dubai resort will boast an array of luxury rooms and suites, four exceptional culinary and mixology experiences, an ocean front swimming pool and a wellness studio.
Job Description
- Guest Service Excellence: Deliver warm, intuitive and personalised service throughout the guest journey, ensuring every interaction reflects DELANO’s lifestyle luxury standards
- Order Accuracy & Efficiency: Take food and beverage orders accurately, ensuring clear communication with the kitchen and bar for smooth and timely service delivery
- Menu Knowledge & Recommendations: Demonstrate strong knowledge of menus, ingredients, and preparation methods to confidently guide guests and enhance their dining experience
- Table Service Standards: Execute all aspects of table service with precision, including setup, order delivery, clearing, and maintaining impeccable presentation standards
- Guest Engagement: Build genuine rapport with guests, anticipating needs and creating memorable, personalised dining experiences
- Service Flow & Timing: Manage assigned tables efficiently, ensuring smooth coordination between courses and maintaining an elevated pace of service
- Team Collaboration: Work closely with colleagues across front of house and kitchen teams to ensure seamless communication and service execution
- Upselling & Revenue Awareness: Confidently promote menu items, specials, and beverages in a natural, guest focused manner to enhance both experience and revenue
- Cleanliness & Standards: Maintain high levels of hygiene, mise en place, and station readiness in line with brand and safety standards
- Problem Resolution: Handle guest requests or concerns promptly and professionally, ensuring swift resolution and a consistently positive experience
Qualifications
- Luxury Experience: You have a proven track record in a luxury hospitality environment such as a luxury hotel, high end restaurant, or exclusive beach club
- Guest Engagement Excellence: Your communication and interpersonal skills are exceptional
- Operational Knowledge: You are confident in restaurant operations and service procedures
- Menu & Product Knowledge: You have strong knowledge of food and beverage offerings
- Service Excellence: You consistently deliver impeccable table service
- Team Collaboration: You work closely with kitchen and front of house teams
- Educational Background: A relevant qualification such as a Bachelor’s degree or diploma in Hospitality Management (or equivalent experience) is preferred
- Great Personality: At DELANO Dubai, personality and experience are equally valued.
Additional Information
- The opportunity to join an international and innovative and fast growing group
- The ability to challenge the norm and work in an environment that is both creative and rewarding
- Be part of a team that is very passionate about creating great hospitality experiences
- A competitive package and plenty of development opportunities.
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