Waiter/Waitress cum Cashier
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Role Overview
The Waiter/Waitress cum Cashier provides customer service by attending to guests, taking orders, serving food and beverages, and handling billing and payment transactions.
The role combines front-of-house service duties with cashier responsibilities at IL FORNO Restaurant.
Key Skills for This Role
Full Job Posting
Job Summary
The Waiter/Waitress cum Cashier provides customer service by attending to guests, taking orders, serving food and beverages, and handling billing and payment transactions.
The role combines front-of-house service duties with cashier responsibilities at IL FORNO Restaurant.
Waiter Responsibilities
- Greet customers and guide them to their tables.
- Present menus and explain menu items, specials, and promotions.
- Take accurate food and beverage orders and relay them to the kitchen.
- Serve food and beverages in a timely and professional manner.
- Ensure customer satisfaction and handle basic complaints politely.
- Maintain cleanliness of tables, dining areas, and service stations.
Cashier Responsibilities
- Prepare and issue accurate bills to customers.
- Handle cash, card, and digital payments responsibly.
- Operate the POS system efficiently and accurately.
- Balance the cash drawer at the end of the shift.
- Issue receipts and maintain accurate transaction records.
Additional Duties
- Follow restaurant policies and standards for hygiene, safety, and customer service.
- Assist team members during peak hours.
- Report order, payment, or customer feedback issues to management.
- Perform other related duties assigned by management.
Requirements and Skills
- Previous experience as a Waiter, Cashier, or Waiter cum Cashier.
- Dubai or UAE restaurant experience is highly preferred.
- Experience in large restaurant groups, established restaurant chains, or high-volume restaurants is preferred.
- Familiarity with POS systems and cash handling.
- Good communication, interpersonal, teamwork, and customer service skills.
- Ability to multitask in a fast-paced restaurant environment.
- Honest, reliable, well-groomed, and customer-focused.
Working Conditions
- Shift-based work includes weekends and public holidays.
- The role requires standing and working for extended periods.
Compensation
- Salary is AED 2,300 to AED 3,000 per month based on experience and qualifications.
- Strong Dubai or UAE experience and reputable restaurant group experience may support a higher salary package.
Workplace
- Work is performed in person.
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