Talent Ops Specialist
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Key skills for this role
Role Overview
Siena describes itself as an Agent of Record for customer experience, built for consumer brands.
The company operates as a connected multi-agent stack across sales, support, social, and voice customer journeys.
The team is small, globally distributed, async-first, and focused on ownership, direct communication, and high standards.
Key Skills for This Role
Full Job Posting
Location and Work Arrangement
- The job description states London as the role location.
- The role is fully remote and part of a globally distributed team.
Compensation
- Compensation is listed as $60K–$80K and is pro-rated for the six-month term, depending on experience.
- The posting also references salary plus equity or stock grants.
About Siena
Siena describes itself as an Agent of Record for customer experience, built for consumer brands.
The company operates as a connected multi-agent stack across sales, support, social, and voice customer journeys.
The team is small, globally distributed, async-first, and focused on ownership, direct communication, and high standards.
The Role
The Talent Ops Specialist will own the candidate’s first experience of Siena from triage and first screen through feedback and follow-through.
The role is accountable for candidate quality and experience and works closely with candidates, the Talent Ops Manager, and recruiting tools.
What You’ll Own
- Manage inbound triage and first-round screens for high-volume and high-stakes roles.
- Respond to every candidate on time and provide appropriate follow-through.
- Handle scheduling and logistics across live roles.
- Keep Ashby pipelines, notes, and statuses accurate and current.
- Use Claude and similar AI tools as part of daily recruiting workflows.
- Provide occasional sourcing support when volume requires it.
What You Bring
- Agency recruiting experience, through either high-volume work or precise execution of a smaller number of searches.
- Experience at a boutique agency or a Series A or earlier startup.
- Experience working without a playbook and building recruiting workflows.
- Ability to build real workflows with Claude or similar AI tools.
- A relationship-focused approach to candidates, including candidates who do not advance.
- Judgment, ownership, autonomy, and comfort working without daily managerial oversight.
The Deal
- This is a six-month fixed-term contract with potential transition to a permanent role based on performance and business need.
Why Siena
- The company offers meaningful ownership, autonomy, learning support, equity or stock grants, and access to premium AI tools.
- The team works on an emerging category with production AI, unsolved problems, and fast-moving consumer-brand applications.
Values and AI Approach
Siena values curiosity, customer focus, ownership, direct feedback, adaptability, high standards, and strong teammate relationships.
The company expects employees to use AI as a natural extension of their work and share effective workflows across the team.
Hiring Process
- Siena uses AI-assisted screening tools, while final decisions are made by humans; candidates may request a human-only review.
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