Services Sales Solution Lead (ProServ Pre-Sales)
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Key skills for this role
About the Role
Salesforce is seeking a Services Sales Solution Lead in Dubai to act as a Solution Integrator bridging technical capabilities with client requirements in a pre-sales environment. The role involves leading discovery, orchestrating multi-disciplinary teams, and authoring Statements of Work.
Key Skills for This Role
Responsibilities
- Lead the end to end pursuit process, conducting deep dive workshops to uncover client business challenges and translate them into cohesive solution designs
- Orchestrate multi disciplinary teams including Solution Architects and Business Strategists to refine project outcomes
- Own the authoring of comprehensive Statements of Work and precise staffing models
- Identify future opportunities for sustained value and Salesforce expansion beyond the immediate engagement
- Ensure seamless handoff from presales to delivery team for rapid project mobilization
- Manage and mentor junior team members, codifying and sharing best practices in solutioning
Requirements
- Proven background in professional services, with a focus on delivering high value digital projects for medium to large scale organizations
- Functional and technical proficiency across the Salesforce platform, with experience contributing to multi cloud solution designs
- Extensive experience in the full presales lifecycle—from initial discovery and high level design to detailed estimation and SOW authoring
- Proven ability to justify and defend resource plans based on solution complexity
- Ability to establish credibility with senior executives
- Experience in leveraging AI tools to accelerate research and automate document drafting
Full Job Posting
Overview of the Role
- The Services Sales Solution Lead (SSSL) is a Solution Integrator who acts as the bridge between technical possibility and business reality in the Pre Sales environment.
- You will align technical capabilities with complex client requirements to deliver structured, high impact engagements for our most ambitious customers in the Middle East.
- Partnering closely with Account Partners, you will lead the discovery process, conduct requirements validation, and translate customer visions into winning proposals and Statements of Work.
Responsibilities
- Solution Integration & Scoping: Lead the end to end pursuit process. Conduct deep dive workshops to uncover the full scope of a client’s business challenges and translate them into cohesive solution designs.
- Orchestration of Expertise: Lead multi disciplinary teams—including Solution Architects and Business Strategists—to refine project outcomes and ensure alignment with Salesforce delivery standards.
- SOW & Staffing Architecture: Own the authoring of comprehensive SOWs and precise staffing models. You will engineer resource mixes that ensure both delivery excellence and commercial viability.
- Value Discovery & Expansion: Identify 'what’s next' for the customer, uncovering future opportunities for sustained value and Salesforce expansion beyond the immediate engagement.
- Seamless Mobilization: Ensure a frictionless handoff from the presales phase to the delivery team, enabling rapid project mobilization and clear accountability.
- Leadership & Mentorship: Act as a culture carrier by managing and mentoring junior team members. You will scale the team’s collective knowledge by codifying and sharing best practices in solutioning.
Required Qualifications
- Professional Services DNA: Proven background in professional services, with a focus on delivering high value digital projects for medium to large scale organizations.
- Salesforce Ecosystem Expertise: Functional and technical proficiency across the Salesforce platform, with experience contributing to multi cloud solution designs.
- Presales Lifecycle Mastery: Extensive experience in the full presales lifecycle—from initial discovery and high level design to detailed estimation and SOW authoring.
- Commercial Acumen: Proven ability to justify and defend resource plans based on solution complexity. You understand how to balance customer ROI with internal margin requirements.
- Stakeholder Management: Ability to establish credibility with senior executives, identifying the priorities of key decision makers to accelerate value.
- AI Driven Efficiency: Experience in leveraging AI tools to accelerate research, automate document drafting (SOWs/Proposals), and refine the accuracy of complex project models.
Preferred Qualifications
- Salesforce Certifications
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