Services Sales Solutions Senior Manager/ Director - Public Sector
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Key skills for this role
About the Role
Salesforce is seeking a Services Sales Solutions Senior Manager/Director for the Public Sector to drive pre-sales strategy, shape transformational engagements, and enable customers to become Agentic Enterprises.
Key Skills for This Role
Responsibilities
- Act as a trusted advisor to executive level customers, developing narratives that articulate the execution plan and timeline of the transformation program.
- Prescriptively shape large, complex, and transformational engagements.
- Ensure business value is defined and realized by translating executive level customer objectives into clear, executable implementation plans.
- Uncover and articulate future opportunities to drive sustained customer value and Salesforce expansion.
- Execute Phase 0 Frameworks for critical opportunities and complex accounts.
- Partner closely with Account Partners to structure deal’s financial strategy and implementation roadmap.
- Orchestrate cross functional collaboration and run Deal Clinics to stress test strategies.
- Build scalable, reusable pre sales tools, methodologies and customer stories.
- Contribute to high client satisfaction by ensuring solutions are set up for delivery success.
- Drive strategic account health and apply disciplined Go/No Go process.
- Embed innovation and AI first framework into pre sales process.
Requirements
- 10+ years’ experience delivering enterprise level consulting services, with 7+ years focused on the Salesforce platform.
- 7+ years of deep enterprise level project or program experience (SaaS preferred).
- Demonstrable experience leading end to end discovery, solutioning, estimating, and SOW creation for multi cloud, transformational programs.
- Active involvement in supporting the sale of professional services, including leading proposal development and presenting to C level executives.
- Experience leading strategic scoping, proposal development, RFP responses, and executive level presentations.
- Deep demonstrated technical and/or functional proficiency in the Salesforce platform and its solutions.
- Extremely strong written and verbal communication skills, with proven ability to build advisory relationships with executives.
- Demonstrated ability to influence a group audience, facilitate complex solutioning workshops, and lead executive level discussions.
- Excellent analytical, problem solving, and conflict resolution skills.
- A delivery informed mindset with deep understanding of cloud based technologies.
- Proficiency in deal architecture and pricing levers.
- Proven ability to lead and mentor cross functional teams.
Full Job Posting
About Salesforce
- Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
Role Overview
- Services Sales Solutions Leads (SSSLs) are critical strategic thought leaders who empower Public Sector customers to transform into Agentic AI Enterprises. Your primary responsibility is to help clients understand the 'why' before the 'how,' partnering with executive stakeholders to design customize
Your Impact
- Strategic Customer Advisory & Engagement Shaping: Act as a trusted advisor to executive level customers, developing narratives that articulate the execution plan and timeline of the transformation program. Prescriptively shape large, complex, and transformational engagements. Ensure business value i
- Cross Functional Collaboration & Deal Strategy: Partner closely with Account Partners to structure the deal’s financial strategy and implementation roadmap. Partner with Services Sales Solution Architects and other roles on comprehensive pre sales discovery workshops. Orchestrate Cross Functional Co
- Setup Customers For Success: Contribute to high client satisfaction by ensuring the solutions you shape are set up for delivery success. Drive Strategic Account Health: Define customer objectives, mitigate delivery risks, and actively apply a disciplined Go/No Go (GNG) process. Embed Innovation & AI
- Key Performance Indicators & Success Metrics: Drive Pipeline & Bookings Impact: Measure success by your direct contribution toward regional revenue targets. Account Partner Alignment & Feedback: Actively participate in formalized GTM cadences and maintain strong satisfaction metrics. Champion AI & B
Required Qualifications
- Minimum Experience: 10+ years’ experience delivering enterprise level consulting services, with 7+ years focused on the Salesforce platform.
- Project Leadership: 7+ years of deep enterprise level project or program experience (SaaS preferred).
- Pre Sales Leadership: Demonstrable experience leading the end to end discovery, solutioning, estimating, and SOW creation process for multi cloud, transformational programs.
- Sales Collaboration: Active involvement in supporting the sale of professional services, including leading proposal development and presenting to C level executives.
- Go to Market Support: Experience leading strategic scoping, proposal development, RFP responses, and executive level presentations.
- Platform Expertise: Deep demonstrated technical and/or functional proficiency in the Salesforce platform and its solutions.
- Ideal Certifications: Salesforce Platform Administrator, Salesforce Sales Cloud Consultant, Agentforce Specialist, and Salesforce Service Cloud certifications are strongly preferred.
- Executive Presence: Extremely strong written and verbal communication skills, with a proven ability to build advisory relationships and establish credibility with executives.
- Facilitation Skills: Demonstrated ability to influence a group audience, facilitate complex solutioning workshops, and lead executive level discussions regarding roadmap and scope.
- Analytical Skills: Excellent analytical, problem solving, and conflict resolution skills.
- Business Acumen: A delivery informed mindset with a deep understanding of cloud based technologies and the ability to translate ambiguous business requirements into tangible, scoped solutions.
- Commercial Acumen: Proficiency in deal architecture and pricing levers; demonstrated ability to manage discounting and lead commercial negotiations to maximize deal profitability.
Salary range
- For British Columbia based roles, the base salary hiring range for this position is CAD 140,000 to CAD 240,400.
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