Services Sales Solutions Senior Manager/ Director - Public Sector
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Key skills for this role
About the Role
Salesforce seeks a Services Sales Solutions Senior Manager/Director for the Public Sector to drive pre-sales and strategic engagements. You will act as a trusted advisor to executive customers, shape transformational engagements, and orchestrate cross-functional deal strategy.
Key Skills for This Role
Responsibilities
- Act as a trusted advisor to executive level customers, developing narratives that articulate the execution plan and timeline of the transformation program
- Prescriptively shape large, complex, and transformational engagements, moving beyond stated requirements to recommend the right path for customer success
- Ensure business value is defined and realized by translating executive level customer objectives into clear, executable implementation plans
- Uncover and articulate future opportunities to drive sustained customer value and Salesforce expansion
- Execute Phase 0 Frameworks for critical opportunities and complex accounts to accelerate pipeline velocity
- Partner closely with Account Partners to structure the deal’s financial strategy and implementation roadmap
- Orchestrate cross functional collaboration between Sales, Architecture, and Leadership
- Build scalable, reusable pre sales tools, methodologies and customer stories
- Contribute to high client satisfaction by ensuring solutions are set up for delivery success
- Drive Strategic Account Health by defining customer objectives, mitigating delivery risks, and applying a disciplined Go/No Go process
- Embed Innovation & AI by integrating AI powered tools to scale velocity and quality
Requirements
- 10+ years’ experience delivering enterprise level consulting services, with 7+ years focused on the Salesforce platform
- 7+ years of deep enterprise level project or program experience (SaaS preferred)
- Demonstrable experience leading end to end discovery, solutioning, estimating, and SOW creation for multi cloud, transformational programs
- Active involvement in supporting the sale of professional services, including leading proposal development and presenting to C level executives
- Deep demonstrated technical and/or functional proficiency in the Salesforce platform and its solutions
- Extremely strong written and verbal communication skills with proven ability to build advisory relationships with executives
- Demonstrated ability to influence a group audience, facilitate complex solutioning workshops, and lead executive level discussions
- Excellent analytical, problem solving, and conflict resolution skills
- Delivery informed mindset with deep understanding of cloud based technologies
- Proficiency in deal architecture and pricing levers
- Proven ability to lead and mentor cross functional teams
- Ability to travel as required
Full Job Posting
Overview Of The Role
- Services Sales Solutions Leads (SSSLs) are critical strategic thought leaders who empower Public Sector customers to transform into Agentic AI Enterprises.
- Your primary responsibility is to help clients understand the 'why' before the 'how,' partnering with executive stakeholders to design customized strategic roadmaps and business cases.
- SSSLs drive the pre sales motion by providing dedicated deal support to a pod of 1–5 sellers.
Your Impact
- Strategic Customer Advisory & Engagement Shaping: Act as a trusted advisor to executive level customers, developing narratives that articulate the execution plan and timeline.
- Prescriptively shape large, complex, and transformational engagements.
- Ensure business value is defined and realized.
- Uncover and articulate future opportunities to drive sustained customer value and Salesforce expansion.
- Execute Phase 0 Frameworks for critical opportunities and complex accounts.
- Cross Functional Collaboration & Deal Strategy: Partner closely with Account Partners to structure the deal’s financial strategy and implementation roadmap.
- Orchestrate Cross Functional Collaboration between Sales, Architecture, and Leadership.
- Build Scalable, Reusable Assets.
- Setup Customers For Success: Contribute to high client satisfaction by ensuring solutions are set up for delivery success.
- Drive Strategic Account Health by defining customer objectives, mitigating delivery risks, and applying a disciplined Go/No Go process.
- Embed Innovation & AI by integrating AI powered tools.
Required Qualifications
- Minimum Experience: 10+ years’ experience delivering enterprise level consulting services, with 7+ years focused on the Salesforce platform.
- Project Leadership: 7+ years of deep enterprise level project or program experience (SaaS preferred).
- Pre Sales Leadership: Demonstrable experience leading end to end discovery, solutioning, estimating, and SOW creation for multi cloud, transformational programs.
- Sales Collaboration: Active involvement in supporting the sale of professional services.
- Go to Market Support: Experience leading strategic scoping, proposal development, RFP responses, and executive level presentations.
- Platform Expertise: Deep demonstrated technical and/or functional proficiency in the Salesforce platform.
- Ideal Certifications: Salesforce Platform Administrator, Salesforce Sales Cloud Consultant, Agentforce Specialist, and Salesforce Service Cloud certifications.
- Executive Presence: Extremely strong written and verbal communication skills.
- Facilitation Skills: Demonstrated ability to influence a group audience and facilitate complex solutioning workshops.
- Analytical Skills: Excellent analytical, problem solving, and conflict resolution skills.
- Business Acumen: Delivery informed mindset with deep understanding of cloud based technologies.
- Commercial Acumen: Proficiency in deal architecture and pricing levers.
Salary Range
- For British Columbia based roles, the base salary hiring range for this position is CAD 140,000 to CAD 240,400.
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