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naukri

Senior Specialist - Shura Cluster Mobility

The Red Sea Development Company
Riyadh, KSA
Mid
Onsite
1 months ago
Fleet ManagementTransportation OperationsData EntryOrganizational SkillsCommunicationTime Management
Free

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Fleet ManagementTransportation OperationsData Entry
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Job Purpose

  • The Senior Specialist Staff Village Mobility Operations position is vital in managing all residents' transport, linking staff with work bound transport and general transport within the village.
  • A key aim is to streamline the Workforce journey, ensuring smooth and timely transport to their place of work.
  • Transport within the village will be via Transit Buses and Buggies running on scheduled services 24/7.

Job Responsibilities

  • Supports and coordinates with the line manager in the implementation and operations phases.
  • Identify potential risks, issues, and challenges.
  • Partner closely with the Senior Manager Operations & Fleet to streamline transportation services.
  • Assume leadership in navigating unforeseen obstacles such as roadblocks, weather related incidents, accidents.
  • Collaborate intimately with the Management team to monitor and address deviations from SLAs.
  • Partner with your Manager to effectively resolve specific customer complaints.
  • Undertake diligent monitoring of service performance through audits and quality checks.
  • Generate and deliver timely operational data and insights to the Manager weekly and monthly.
  • Collaborate with your line Manager to adapt and fine tune working schedules and routes.

Job Requirements

  • Proven experience in an operational mobility role or similar position for a minimum of 3 years.
  • A minimum of a high school diploma is required.
  • Tech savvy with knowledge of fleet management systems.
  • Fast typing with experience in data entry.
  • Knowledge of depot and fleet procedures and guidelines for emergency situations.
  • Proficient in English (oral and written), Arabic proficiency is a nice to have.

Skills

  • Outstanding organizational and multitasking abilities.
  • Active listener with excellent communication skills.
  • Sound judgement and critical thinking.
  • Calm, rational behavior under stressful driving conditions.
  • Familiar with any Apps used in the vehicle for guidance and control.
  • Excellent time management skills.
  • Ability to work during evenings, on weekends, and on public holidays.
  • Comply with all work instructions provided by the Line Manager.
  • Strictly follow the assigned shift schedule.

Job Context

  • This is a Senior Specialist role, reporting to the Manager of Staff Village Mobility Planning & Operations in ensuring that all transport operating within Amaala Staff Village is run efficiently and effectively.

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