Senior Specialist - Operations Compliance
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Key skills for this role
About the Role
Support compliance frameworks, develop reports, conduct audits, and ensure regulatory adherence while managing operational excellence in a dynamic environment.
Key Skills for This Role
Responsibilities
- Support the development, implementation, and maintenance of SOPs, SLAs, and operational procedures across RSG corporate functions and all operations subsidiaries
- Assist in monitoring adherence to compliance frameworks and identifying gaps requiring remediation or escalation
- Maintain and update compliance documentation, registers, procedures, forms, templates, and records
- Prepare weekly, monthly, and quarterly compliance reports, dashboards, KPI scorecards, and management summaries
- Collect, validate, analyze, and maintain operational and compliance data from multiple business functions
- Assist in planning and conducting regular audits of operational processes and tracking the implementation of corrective actions
- Support preparation for internal and external audits, inspections, and regulatory reviews
- Monitor applicable international and local regulatory requirements relevant to RSG's operational domains
- Support coordination with regulatory bodies and internal RSG stakeholders on compliance matters
- Assist in maintaining and updating regulatory compliance registers
Requirements
- Bachelor’s degree in Business Administration, Operations Management, Quality Management, or a related field
- Minimum of 3 5 years of practical experience in operations compliance, regulatory compliance, governance, or a related discipline within a corporate or enterprise environment
- Demonstrable experience in preparing management reports, dashboards, KPI scorecards, and compliance performance tracking documentation for senior leadership
- Proficiency in Microsoft Office Suite, with particular emphasis on MS Project, Excel, Word, and PowerPoint
- Ability to work independently, manage competing priorities, and consistently deliver tasks within tight deadlines
Full Job Posting
About the Company
- Coastal Transportation Services Company, a subsidiary of Red Sea Global, provides Transportation services at our Red Sea destination and is part of the Red Sea Global Group of companies.
- We specialize in providing transportation services to our Red Sea destination.
- We are seeking forward thinking individuals eager to collaborate in a dynamic, fast paced environment where ideas become reality.
Job Purpose
- To support the implementation, administration, and continuous improvement of the Operations Compliance function at RSG corporate level.
- The role assists in developing and maintaining compliance frameworks, Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and regulatory compliance programs across RSG's operational portfolio.
- The role provides operational, analytical, and administrative support to the Director Operations Compliance, contributing directly to RSG's commitment to operational excellence, regulatory adherence, and organizational governance.
Job Responsibilities
- Support the development, implementation, and maintenance of SOPs, SLAs, and operational procedures across RSG corporate functions and all operations subsidiaries.
- Assist in monitoring adherence to compliance frameworks and identifying gaps requiring remediation or escalation.
- Maintain and update compliance documentation, registers, procedures, forms, templates, and records for both corporate functions and operations subsidiaries, in accordance with RSG document control standards.
- Ensure controlled documents are distributed, version controlled and archived consistently and in a timely manner.
- Monitor and follow up on compliance framework implementation across RSG operations subsidiaries, escalating gaps and corrective actions to the Director, Operations Compliance.
- Prepare weekly, monthly, and quarterly compliance reports, dashboards, KPI scorecards, and management summaries.
- Collect, validate, analyze, and maintain operational and compliance data from multiple business functions.
- Support development and tracking of compliance performance metrics and indicators for senior leadership review.
- Assist in planning and conducting regular audits of operational processes and tracking the implementation of corrective actions.
- Support preparation for internal and external audits, inspections, and regulatory reviews.
Qualification and Experience
- Bachelor’s degree in Business Administration, Operations Management, Quality Management, or a related field.
- A minimum of 3 5 years of practical experience in operations compliance, regulatory compliance, governance, or a related discipline within a corporate or enterprise environment.
- Demonstrable experience in preparing management reports, dashboards, KPI scorecards, and compliance performance tracking documentation for senior leadership.
- Proficiency in Microsoft Office Suite, with particular emphasis on MS Project, Excel, Word, and PowerPoint.
- Ability to work independently, manage competing priorities, and consistently deliver tasks within tight deadlines.
Skills
- Knowledge of operations compliance frameworks, SOPs, SLAs, and regulatory requirements.
- Advanced proficiency in MS Project, Excel, Word, and PowerPoint.
- Report writing, data analysis, and compliance performance measurement.
- Project coordination and task management.
- Time management and prioritization under pressure.
- Teamwork, cross functional collaboration, and stakeholder communication.
- Multitasking, adaptability, and flexibility in accepting additional responsibilities.
- Attention to detail and commitment to accuracy in documentation and reporting.
Job Context
- This role sits within the Operations Compliance department under the Operations Excellence division at RSG corporate level.
- It reports to the Director, Operations Compliance and provides operational, administrative, and analytical support across compliance framework management, SOP governance, regulatory reporting, and quality assurance activities.
- The role requires a high degree of flexibility and the ability to manage multiple concurrent assignments, shifting priorities, and cross functional coordination demands within a dynamic operations environment.
- The role may be required to support site visits, regulatory engagements, and ad hoc leadership directed initiatives across RSG destinations.
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