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Manager - Micro Mobility Operations

The Red Sea Development Company
Saudi Arabia, KSA
Manager
Onsite
1 weeks ago
Micromobility OperationsFleet ManagementTeam LeadershipStakeholder ManagementOperational PlanningSafety Compliance
Free

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Micromobility OperationsFleet ManagementTeam Leadership
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Company Overview

  • Coastal Transportation Services Co., a subsidiary of Red Sea Global, provides Transportation services at our Red Sea destination.
  • We specialize in providing transportation services to our Red Sea destination.
  • We are seeking forward thinking individuals eager to collaborate in a dynamic, fast paced environment.

Job Responsibilities

  • Manage daily micromobility operations across multiple service types and locations.
  • Ensure service continuity, timely asset availability and operational resilience.
  • Support integration of new modes (e.g., e bikes, scooters) as part of service expansion.
  • Lead supervisory staff, operators, and support teams across the micromobility network.
  • Set clear expectations and performance standards aligned with safety and customer service.
  • Oversee training, onboarding, and staff scheduling to meet service requirements.
  • Ensure all services operate within regulatory, safety and policy frameworks.
  • Monitor service metrics and deliver improvement plans to enhance efficiency and user satisfaction.
  • Implement incident management protocols and ensure timely resolution of issues.
  • Act as the key point of contact for operational queries, escalations, and service coordination.
  • Work cross functionally with departments including Land Operations, TOCC, Maintenance and Projects.
  • Liaise with vendors and partners to support service delivery and infrastructure readiness.

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