Senior Solutions Consultant

Position Overview

Accountabilities

• Execute implementation activities across new customer projects, enhancements, and expansions spanning enterprise and ecosystem solutions.
• Develop expertise in the platform, data model, business processes, solution packages, and implementation methodology.
• Configure data models, templates, integrations, reports, and other solution components.
• Own customer-facing delivery through working sessions, requirements gathering, solution presentations, and stakeholder management.
• Participate in CRP, SIT, UAT, go-live, and cutover activities.
• Document functional requirements, configuration specifications, process designs, and test cases.
• Support data conversion and migration, including mapping, cleansing, validation, and load verification.
• Contribute to project reporting, customer meetings, and delivery communications.
• Manage assigned deliverables, identify risks, and escalate blockers.
• Mentor junior consultants and share functional and technical knowledge.
• Collaborate with product, engineering, and support teams to resolve product issues and customer questions.
• Apply AI-powered tools to documentation, testing, project management, and professional services delivery.

Requirements

• 5–8 years of professional services experience with CRM, ERP, enterprise software, or B2B SaaS applications.
• Hands-on experience implementing end-to-end business processes and delivering enterprise application projects.
• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
• Experience with CRP, SIT, UAT, project status reporting, go-live activities, and core implementation processes.
• Strong techno-functional understanding of implemented enterprise applications and business processes.
• Experience with data conversion and migration, including mapping, cleansing, validation, and legacy-system transition activities.
• Strong written and verbal communication skills and the ability to explain solutions and technical concepts to customers.
• Ability to independently manage deliverables, prioritize work, identify risks, and escalate issues.
• Familiarity with partner ecosystems, co-selling, channel sales, or alliance management is an advantage.
• Integration middleware experience with webMethods or Microsoft Power Automate is a plus.
• Exposure to Python, Java, Shell Scripting, or PL/SQL is advantageous.
• Knowledge of Salesforce CRM is a plus.

Benefits and Work Environment

• Competitive salary package with equity and performance-based bonus opportunities.
• Unlimited vacation, paid sick leave, medical insurance, and paid parental leave.
• Company-provided latest-generation MacBook and monthly wellness stipend.
• Fully remote work with a global and diverse team.
• Opportunities for professional growth, peer mentorship, and cross-functional learning.
• High ownership and autonomy in customer delivery and project execution.
• Opportunity to experiment with emerging AI technologies.