Senior People Operations Specialist
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Key skills for this role
About the Role
Employee Lifecycle Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts, and amendments. Manage comprehensive onboarding a.
Key Skills for This Role
Responsibilities
- Own the end to end employee journey, including preparing and issuing legally compliant employment contracts and amendments
- Manage comprehensive onboarding and orientation programs, ensuring a stellar first day experience
- Administer employee status changes, handling promotions, transfers, and related documentation
- Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates
- Prepare, verify, and submit accurate payroll inputs for timely, error free monthly payroll processing
- Own the administration of employee benefits programs, including medical insurance policy renewals and employee claims
- Maintain and audit employee data in HRIS, ensuring data integrity and serving as system expert
- Ensure 100% compliance with all Saudi labor laws and regulations, including social insurance and labor office interactions
- Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements
- Identify opportunities for automation and efficiency within people operations framework
- Serve as trusted point of contact for employee inquiries regarding policies, benefits, payroll, and HR matters
- Collaborate with managers and People team to coordinate team building activities and engagement initiatives
Requirements
- Experience in employee lifecycle management, including contracts, onboarding, promotions, and offboarding
- Experience in payroll preparation and HRIS administration
- Knowledge of Saudi labor laws and compliance requirements
- Experience with medical insurance administration and benefits programs
- Strong attention to detail and accuracy
- Excellent communication and interpersonal skills
- Ability to handle confidential information
- Proficiency in Microsoft Office and HRIS systems
Full Job Posting
Employee Lifecycle
- Own the end to end employee journey, including preparing and issuing legally compliant employment contracts, and amendments.
- Manage comprehensive onboarding and orientation programs, ensuring a stellar first day experience.
- Administer employee status changes, handling promotions, transfers, and related documentation.
- Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.
- Manage all employment related letters and documentation with the highest level of accuracy and confidentiality.
Payroll & HRIS Management
- Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error free monthly payroll processing.
- Own the administration of employee benefits programs, with specific responsibility for Medical/Health Insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.
- Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go to expert for system configuration, reporting, and queries.
- Coordinate with finance to ensure accurate accounting and disbursement of payroll.
Compliance & Legal Adherence
- Ensure 100% compliance with all Saudi labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office.
- Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.
- Proactively stay updated on legal changes impacting employment, benefits, and payroll.
- Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.
- Maintain meticulous records for all compliance related activities.
Policy Development & Process Improvement
- Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.
- Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.
- Document and standardize all operational processes and workflows.
Employee Engagement & Support
- Collaborate with managers and the People team to coordinate local team building activities and engagement initiatives.
- Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits, payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.
- Foster a culture of trust and transparency through clear and compassionate communication.
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