Senior People Operations Specialist
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Key skills for this role
About the Role
Manage employee lifecycle, payroll, benefits administration, compliance, and HR operations while ensuring adherence to labor laws and enhancing service delivery.
Key Skills for This Role
Responsibilities
- Manage end to end employee lifecycle including contracts, onboarding, promotions, transfers, and offboarding
- Prepare, verify, and submit accurate payroll inputs for timely monthly payroll processing
- Administer employee benefits programs, including medical/health insurance management
- Maintain and audit employee data in HRIS, ensuring data integrity
- Ensure 100% compliance with labor laws, including social insurance registrations and filings
- Develop, review, and update HR policies and procedures
- Identify opportunities for automation and process improvement within people operations
- Serve as primary point of contact for employee inquiries regarding policies, benefits, payroll, and HR matters
Requirements
- Experience in managing payroll, benefits administration, employee lifecycle processes, and compliance across multiple jurisdictions
- Knowledge of local labor laws and statutory requirements in KSA, UAE, UK, and MENA
- Proficiency in HRIS and payroll systems
- Strong attention to detail and accuracy
- Excellent communication and interpersonal skills
Full Job Posting
Job in a Nutshell
- A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region.
- This role will ensure seamless execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws and statutory requirements across multiple jurisdictions.
What Will You Do
- Employee Lifecycle: Own the end to end employee journey, including preparing and issuing legally compliant employment contracts, and amendments.
- Manage comprehensive onboarding and orientation programs, ensuring a stellar first day experience.
- Administer employee status changes, handling promotions, transfers, and related documentation.
- Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.
- Manage all employment related letters and documentation with the highest level of accuracy and confidentiality.
- Payroll & HRIS Management: Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error free monthly payroll processing.
- Own the administration of employee benefits programs, with specific responsibility for Medical/Health Insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.
- Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go to expert for system configuration, reporting, and queries.
- Coordinate with finance to ensure accurate accounting and disbursement of payroll.
- Compliance & Legal Adherence: Ensure 100% compliance with all labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office.
- Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.
- Proactively stay updated on legal changes impacting employment, benefits, and payroll.
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