Senior People Operations specialist
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Key skills for this role
About the Role
Foodics is looking for a Senior People Operations Specialist to manage payroll, benefits, employee lifecycle, and compliance across KSA, UAE, UK, and MENA. You will ensure seamless HR operations and adherence to local labor laws.
Key Skills for This Role
Responsibilities
- Own the end to end employee journey, including preparing and issuing legally compliant employment contracts and amendments
- Manage comprehensive onboarding and orientation programs
- Administer employee status changes, handling promotions, transfers, and related documentation
- Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates
- Prepare, verify, and submit accurate payroll inputs for timely, error free monthly payroll processing
- Own the administration of employee benefits programs, including medical/health insurance
- Maintain and audit employee data in HRIS, ensuring data integrity
- Ensure 100% compliance with all labor laws and regulations
- Contribute to developing, reviewing, and updating HR policies and procedures
- Serve as a trusted point of contact for employee inquiries regarding policies, benefits, payroll, and general HR matters
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or a related field
- 3 4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles
- In depth, hands on experience managing mandatory social insurance programs and labor office procedures
- Extensive experience administering group medical insurance policies
- High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets
- Comprehensive and up to date knowledge of local labor laws, employment regulations, and statutory benefits requirements
- Strong attention to detail, organizational skills, and ability to manage confidential information
- Excellent communication and stakeholder management skills
Full Job Posting
Who Are We?
- We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait.
The Job in a Nutshell
- A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region.
What Will You Do?
- Own the end to end employee journey, including preparing and issuing legally compliant employment contracts, and amendments.
- Manage comprehensive onboarding and orientation programs, ensuring a stellar first day experience.
- Administer employee status changes, handling promotions, transfers, and related documentation.
- Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.
- Manage all employment related letters and documentation with the highest level of accuracy and confidentiality.
- Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error free monthly payroll processing.
- Own the administration of employee benefits programs, with specific responsibility for Medical/Health Insurance.
- Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity.
- Coordinate with finance to ensure accurate accounting and disbursement of payroll.
- Ensure 100% compliance with all labor laws and regulations.
- Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.
- Proactively stay updated on legal changes impacting employment, benefits, and payroll.
What Are We Looking For?
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 3 4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles, with a strong focus on payroll, benefits administration, employee lifecycle management, and compliance.
- In depth, hands on experience managing mandatory social insurance programs and labor office procedures.
- Extensive experience administering group medical insurance policies, including employee enrollments, terminations, renewals, and claims support.
- High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets.
- Comprehensive and up to date knowledge of local labor laws, employment regulations, and statutory benefits requirements.
- Strong attention to detail, organizational skills, and ability to manage confidential information with discretion.
- Excellent communication and stakeholder management skills.
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