Senior Manager - Business Value Services
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Key skills for this role
About the Role
Salesforce is seeking a Senior Manager for Business Value Services to join a team of strategic value advisors. This role helps customers navigate AI-led business transformation with Salesforce and Agentforce, acting as a trusted advisor who translates complex technology into clear business value.
Key Skills for This Role
Responsibilities
- Facilitate customer workshops to identify pain points, clarify opportunities, and create collaborative business cases that help executives visualize and fund future state scenarios
- Identify high impact opportunities where Agentforce and autonomous agents can transform business processes and improve operational performance
- Develop and present insight led points of view and investment justifications for senior executives; focusing on long term business outcomes rather than technical features
- Serve as a trusted resource and thought leader for the Canadian organization
- Architect sophisticated commercial structures and value led proposals for Canadian customers
- Act as a business owner in partnership with Account Executives for Canadian accounts; identifying new value streams, supporting measurable value realization, and helping protect and grow existing revenue
Requirements
- 5+ years of professional experience in strategy consulting, value advisory, business value services, or a similar value focused role within a major technology company
- Strong ability to build business cases and financial models that demonstrate how technology investments improve business performance and financial outcomes
- Ability to engage and influence senior stakeholders by simplifying complex ideas into clear, strategic, and commercially relevant recommendations
- Proven ability to align diverse teams around a common goal in a fast paced, matrixed environment
- A genuine interest in AI, autonomous agents, and the practical ways these technologies are changing business models and operating structures
- Relevant university degree (Bachelor essential, MBA preferred)
- English essential, French optional
Full Job Posting
About The Role
- This is a unique opportunity to join a team of strategic value advisors working closely with Sales Leadership and Sales teams.
- In this role, you will help Salesforce’s customers navigate AI led business transformation with Salesforce and Agentforce.
- You will act as a trusted advisor who can translate complex technology into clear business value, helping large enterprises define account strategies, shape high value deals, and build investment justifications.
- This is a senior individual contributor role that requires strong influence, executive presence, and the ability to orchestrate cross functional teams without formal reporting lines.
Key Responsibilities
- Facilitate customer workshops to identify pain points, clarify opportunities, and create collaborative business cases that help executives visualize and fund future state scenarios.
- Identify high impact opportunities where Agentforce and autonomous agents can transform business processes and improve operational performance.
- Develop and present insight led points of view and investment justifications for senior executives; focusing on long term business outcomes rather than technical features.
- Serve as a trusted resource and thought leader for the Canadian organization. Share best practices in deal structuring, value selling, and industry trends to help upskill cross functional partners.
- Architect sophisticated commercial structures and value led proposals for Canadian customers; focusing on creating successful, mutually beneficial commercial outcomes.
- Act as a business owner in partnership with Account Executives for Canadian accounts; identifying new value streams, supporting measurable value realization, and helping protect and grow existing revenue.
Desired Experience & Skills
- 5+ years of professional experience in strategy consulting, value advisory, business value services, or a similar value focused role within a major technology company.
- Strong ability to build business cases and financial models that demonstrate how technology investments improve business performance and financial outcomes.
- Ability to engage and influence senior stakeholders by simplifying complex ideas into clear, strategic, and commercially relevant recommendations.
- Proven ability to align diverse teams around a common goal in a fast paced, matrixed environment.
- A genuine interest in AI, autonomous agents, and the practical ways these technologies are changing business models and operating structures.
- Generalist backgrounds are welcome, and either experience in, or a desire to learn about, various industries is highly valued.
- Ability to navigate high stakes customer environments and complex negotiations with empathy, patience, and a focus on win win outcomes.
Salary Range
- For Ontario based roles, the base salary hiring range for this position is CAD 141,050 to CAD 188,650 annually.
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