Senior Manager - Business Value Services
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Key skills for this role
About the Role
Salesforce seeks a Senior Manager for Business Value Services to lead AI-led business transformation with customers. You will act as a trusted advisor, facilitating value discovery workshops, engaging C-suite executives, and shaping strategic deals.
Key Skills for This Role
Responsibilities
- Facilitate customer workshops to identify pain points, clarify opportunities, and create collaborative business cases
- Identify high impact opportunities where Agentforce and autonomous agents can transform business processes
- Develop and present insight led points of view and investment justifications for senior executives
- Serve as a trusted resource and thought leader for the Canadian organization, sharing best practices in deal structuring and value selling
- Architect sophisticated commercial structures and value led proposals for Canadian customers
- Act as a business owner in partnership with Account Executives for Canadian accounts, identifying new value streams and supporting value realization
Requirements
- 5+ years of professional experience in strategy consulting, value advisory, business value services, or similar value focused role within a major technology company
- Strong ability to build business cases and financial models demonstrating technology investment ROI
- Ability to engage and influence senior stakeholders by simplifying complex ideas into strategic recommendations
- Proven ability to align diverse teams around a common goal in a fast paced, matrixed environment
- Genuine interest in AI, autonomous agents, and their practical business applications
- Relevant university degree (Bachelor essential, MBA preferred)
- English essential, French optional
Full Job Posting
About the Role
- Unique opportunity to join a team of strategic value advisors working closely with Sales Leadership and Sales teams.
- Help Salesforce’s customers navigate AI led business transformation with Salesforce and Agentforce.
- Act as a trusted advisor translating complex technology into clear business value for large enterprises.
- Collaborate across pre sales, sales, operations, and professional services as a strategic bridge between customer vision and measurable outcomes.
- Senior individual contributor role requiring strong influence, executive presence, and cross functional orchestration without formal reporting lines.
Key Responsibilities
- Facilitate customer workshops to identify pain points, clarify opportunities, and create collaborative business cases.
- Identify high impact opportunities where Agentforce and autonomous agents can transform business processes.
- Develop and present insight led points of view and investment justifications for senior executives.
- Serve as a trusted resource and thought leader for the Canadian organization.
- Architect sophisticated commercial structures and value led proposals for Canadian customers.
- Act as a business owner in partnership with Account Executives for Canadian accounts.
Desired Experience & Skills
- 5+ years in strategy consulting, value advisory, business value services, or similar value focused role within a major technology company.
- Strong ability to build business cases and financial models demonstrating technology investment ROI.
- Ability to engage and influence senior stakeholders by simplifying complex ideas into strategic recommendations.
- Proven ability to align diverse teams around a common goal in a fast paced, matrixed environment.
- Genuine interest in AI, autonomous agents, and their practical business applications.
- Generalist backgrounds welcome; experience or desire to learn about various industries valued.
- Ability to navigate high stakes customer environments and complex negotiations with empathy and patience.
Education
- Relevant university degree (Bachelor essential, MBA preferred).
- Relevant certifications (CPA, CFA, etc. preferred).
Other
- Language: English essential, French optional.
Compensation
- For British Columbia based roles, base salary hiring range: CAD 141,050 to CAD 188,650.
- For Ontario based roles, base salary hiring range: CAD 141,050 to CAD 188,650 annually.
- Range represents base salary only; does not include company bonus, incentive for sales roles, equity or benefits.
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