Senior Housekeeper - AVA at Palm Jumeirah
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Key skills for this role
About the Role
Dorchester Collection seeks a Senior Housekeeper for AVA at Palm Jumeirah to oversee housekeeping operations in luxury residences. The role requires ultra-luxury housekeeping experience, an eye for detail, and supervisory skills.
Key Skills for This Role
Responsibilities
- Partner with Housekeeping Manager in day to day delivery of housekeeping operations across residential units, common areas, and amenity spaces
- Conduct thorough inspections of all areas prior to and following service
- Maintain meticulous records of unit inspection outcomes, cleaning schedules, maintenance observations, and resident preferences
- Liaise with relevant teams to coordinate access, address maintenance issues, and ensure smooth communication
- Uphold highest standards of discretion and sensitivity respecting resident privacy
- Proactively identify opportunities to enhance resident experience through anticipatory service
- Ensure all health, safety, and hygiene protocols are followed rigorously
Requirements
- Proven background in luxury or ultra luxury housekeeping, 5 star hotel or branded residence
- Experience supervising housekeeping attendants or casual teams
- Strong organizational skills with ability to manage multiple units
- Familiarity with care of premium surfaces, high end fabrics, luxury furnishings
Full Job Posting
Position Overview
- We are not just a collection of hotels, but a talented community with a shared passion. We are looking for a Senior Housekeeper to join our team at AVA at Palm Jumeirah.
What you'll get
- Competitive Salary Package
- World class Development Opportunities
- Complimentary stays with breakfast in sister Dorchester Collection hotels
- 50% off at bars and restaurants within sister hotels
- Meal Allowance
- Private Medical Insurance
- Life Insurance
- Annual Flight Allowance
- Company Accommodation
- Company provided transportation to and from work
- Uniform provided with complimentary laundry
What you'll do
- Partner closely with the Housekeeping Manager in day to day delivery of all housekeeping operations across residential units, common areas, and amenity spaces
- Conduct thorough inspections of all areas prior to and following service
- Maintain meticulous records of unit inspection outcomes, cleaning schedules, maintenance observations, and resident specific preferences
- Liaise professionally with all relevant teams to coordinate access, address maintenance issues, and ensure smooth communication
- Uphold the highest standards of discretion and sensitivity at all times
- Proactively identify opportunities to enhance the resident experience through anticipatory service
- Ensure all health, safety, and hygiene protocols are followed rigorously
What you'll bring
- A proven background in luxury or ultra luxury housekeeping, 5 star hotel or branded residence
- An almost instinctive eye for detail
- Experience supervising housekeeping attendants or casual teams
- A calm, composed, and deeply professional manner
- Genuine discretion and understanding of working within private homes of ultra high net worth individuals
- Strong organizational skills with ability to manage multiple units simultaneously
- Familiarity with care requirements of premium surfaces, high end fabrics, luxury furnishings
- A collaborative spirit and ability to communicate clearly with colleagues, management, and residents
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