Senior ERP Solutions Consultant
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Key skills for this role
Role Overview
A partner company is seeking a Senior ERP Solutions Consultant based in Australia.
This senior, hands-on role helps enterprise customers implement and adopt a modern procurement platform.
The role combines implementation consulting, project management, customer success, software configuration, and product collaboration.
Key Skills for This Role
Full Job Posting
Role Overview
A partner company is seeking a Senior ERP Solutions Consultant based in Australia.
This senior, hands-on role helps enterprise customers implement and adopt a modern procurement platform.
The role combines implementation consulting, project management, customer success, software configuration, and product collaboration.
Accountabilities
- Lead enterprise customer onboarding and implementation from requirements discovery through launch.
- Translate customer business processes and operational requirements into scalable product configurations.
- Build customer workflows and processes from scratch.
- Manage implementation requirements, tasks, timelines, risks, and stakeholders across multiple customers.
- Lead customer training, Q&A sessions, and enablement activities.
- Partner with product and engineering teams on customer requests, solutions, expectations, and product development.
- Improve post-sales processes and advocate for customer needs while balancing feasibility and scalability.
- Build trusted stakeholder relationships and drive customer satisfaction and successful adoption.
Requirements
- 5 or more years of experience in procurement or sourcing, ERP or procure-to-pay consulting, or strategic customer and stakeholder relationship management within B2B SaaS.
- Experience implementing or administering platforms such as Microsoft Dynamics, SAP Ariba, Sage, Oracle Fusion, or NetSuite.
- Ability to translate business processes and operational requirements into software configurations.
- Excellent communication, project management, organizational, ownership, and attention-to-detail skills.
- Experience collaborating with product and engineering teams to solve customer challenges and influence product development.
- Strong software configuration skills; advanced coding expertise is not required.
- Comfort working across multiple customers, industries, and business processes in a fast-paced environment.
- Technical capability is advantageous but not required.
Benefits and Work Environment
- The package includes competitive compensation, startup equity, flexible paid time off, and Apple equipment.
- A home office budget supports a remote work setup.
- The role offers autonomy, customer exposure across industries, and opportunities to influence product development.
- The company supports team-building, open communication, diverse perspectives, and innovation.
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