Senior Analyst, Product & Pricing Operations
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Key skills for this role
About the Role
Salesforce seeks a Senior Analyst for Product & Pricing Operations to integrate price books and products in support of Lead to Cash operations. You will manage project lifecycles, leverage AI tools for automation, and collaborate cross-functionally.
Key Skills for This Role
Responsibilities
- Lead end to end project lifecycle including tracking tasks, managing issues, and mitigating risks
- Coordinate and facilitate cross functional meetings to identify business requirements and gain consensus
- Lead analysis, design, system impacts, and implementation of new product configurations and discounting structures
- Foster continuous technical and system improvements by identifying automation opportunities
- Produce high quality process documentation and build analytical reports
- Assist with release management and testing to ensure system stability
Requirements
- Bachelor's degree in Business, Information Systems, or related field
- 3+ years in complex business and technical environments (Lead to Cash experience preferred)
- Advanced Excel (formulas, pivot tables, macros)
- Strong functional knowledge of Salesforce CRM and CPQ
- Experience with Prompt Engineering or using GenAI tools
- Demonstrated project management experience
- Effective written and verbal communication skills
- Strong organizational skills and attention to detail
Full Job Posting
Overview of the Role
- Part of the salesforce.com Product & Pricing Operations Team.
- Responsible for integrating price books and products in support of Lead to Cash operations.
- Leverage AI driven tools to automate workflows and improve data accuracy.
Responsibilities
- Project Leadership: Lead end to end project lifecycle.
- Stakeholder Management: Coordinate cross functional meetings.
- Operations Strategy: Lead analysis, design, and implementation of product configurations.
- Process Improvement: Identify automation opportunities using Salesforce Flow and AI.
- Documentation & Reporting: Produce process documentation and analytical reports.
- Release Management: Assist with release management and testing.
Minimum Requirements
- Bachelor's degree in Business, Information Systems, or related field.
- Demonstrated experience in project management methodologies.
- 3+ years in complex business and technical environments (Lead to Cash experience preferred).
- Advanced Excel (formulas, pivot tables, macros).
- Strong functional knowledge of Salesforce CRM and CPQ.
- Experience with Prompt Engineering or using GenAI tools.
- Familiarity with AI/ML concepts in CRM context.
- Demonstrated ability to analyze large datasets.
- Prior experience as Business Analyst or Project Manager.
- Effective written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Ability to work with autonomy and consider cross functional impacts.
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