Seasonal Sales Associate (Chinook Centre)
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Key skills for this role
About the Role
Knix is hiring a Seasonal Sales Associate for their Chinook Centre location in Calgary. You will create a welcoming experience for customers, provide personalized product guidance, and meet sales goals.
Key Skills for This Role
Responsibilities
- Create a comfortable, inclusive, and uplifting end to end experience for all Knix customers
- Actively listen to customers' unique needs and guide them to the right Knix products, ensuring they leave confident and with the perfect fit
- Adopt a 'lean in' mindset toward sales targets and understand that every KPI (AOV, CVR, UPT) is a direct reflection of how well we are serving our community
- Stay knowledgeable on our growing product assortment and current promotions to confidently support customer decisions
- Maintain high energy and engagement on the floor, contributing to a positive in store experience regardless of traffic levels
- Support visual standards, organization, and general operational needs to keep the store customer ready
- Escalate any issues or opportunities as required to the Manager on Duty
Requirements
- Previous experience in customer service or retail is considered an asset
- Great with people and passionate about delivering exceptional customer experiences
- Ability to stay flexible, take initiative, and handle multiple customer interactions with care and attention
- Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older
- Ability to lift and handle packages weighing up to 25lbs
- Ability to move efficiently through the store for long periods of time and as needed for an entire shift
- Available to work a flexible schedule including holiday, evening, and weekend shifts
Full Job Posting
About the Role
- As a Sales Associate at Knix, you play a key role in creating a warm, inclusive, and confidence building experience for every customer who walks through our doors.
- From first hello to finding the perfect fit, you bring the Knix experience to life through genuine connection, thoughtful listening, and personalized product guidance.
- Join a high performance team where your contribution is measured by your impact.
The Opportunity
- Create a comfortable, inclusive, and uplifting end to end experience for all Knix customers.
- Actively listen to customers' unique needs and guide them to the right Knix products, ensuring they leave confident and with the perfect fit.
- Comfortable working in a sales driven environment. Adopt a 'lean in' mindset toward sales targets.
- Stay knowledgeable on our growing product assortment and current promotions to confidently support customer decisions.
- Maintain high energy and engagement on the floor, contributing to a positive in store experience regardless of traffic levels.
- Support visual standards, organization, and general operational needs to keep the store customer ready.
- Escalate any issues or opportunities as required to the Manager on Duty.
About You
- You’re a Knix Ambassador inspired by our mission, and driven to translate that passion into measurable brand growth.
- You’re energized by a fast paced and sales driven environment, adapt quickly to change, and consistently strive to meet and exceed sales goals.
- You are a self starter who doesn't wait for a task list.
- You know how to read customer cues and tailor each interaction to create a welcoming, memorable experience.
- You understand the vulnerability of fitting rooms and naturally make others feel comfortable, confident, and supported.
- You treat feedback as a tool for success, proactively applying coaching to hit your targets and support the store’s success.
- You’re a team player who strives to keep the floor positive, productive, and customer focused.
- You’re comfortable handling difficult customer interactions and objections.
Qualifications
- Previous experience in customer service or retail is considered an asset, but above all else, you’re great with people and are passionate about delivering exceptional customer experiences.
- You love being part of a team and are a great collaborator.
- Ability to stay flexible, take initiative, and handle multiple customer interactions with care and attention.
- Experience in a sales driven environment, working with KPIs and sales targets is considered an asset.
What's In It For You (Benefits & Perks)
- Competitive Pay Highly competitive compensation plus monthly bonus!
- Product Discounts Generous Discounts on your favourite Knix products and Gratis Program
- Health Access to a mental health & wellness platform that offers therapy and coaching sessions
- Work Environment A one of a kind culture that is committed to fostering an inclusive and diverse workplace
- Career Advancement Knix keeps growing and we love to promote from within!
Compensation
- CAD 19.70 CAD per hour
Contract End Date
- September 11, 2026
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