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indeed

Sales & Customer Service Associate (Female)

CREDITCARE CREDIT MANAGEMENT LLC
Dubai, UAE
Full-time
Onsite
AED 3,000/month
Discovered 3 days ago
Customer serviceInbound and outbound callingCustomer inquiry handlingAccount and service information supportCustomer interaction recordkeepingIssue escalation
Free

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Customer serviceInbound and outbound callingCustomer inquiry handling
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Role Overview

CreditCare Credit Management LLC is seeking a Customer Service Representative to join its Dubai team.

The role handles customer inquiries, provides support, and maintains customer satisfaction.

Responsibilities

  • Handle inbound and outbound customer calls professionally.
  • Assist clients with queries, account details, and service information.
  • Maintain accurate records of customer interactions.
  • Provide timely solutions and escalate issues when necessary.
  • Work collaboratively with the team to achieve departmental goals.

Requirements

  • Previous customer service experience is preferred.
  • Strong communication and interpersonal skills are required.
  • Ability to work in a fast-paced environment.
  • Positive attitude and willingness to learn.
  • Fluent English is required.
  • Additional languages are a plus.

Salary and Benefits

  • Salary is up to AED 3,000 based on experience.
  • Visa, medical coverage, and other benefits are provided according to UAE Labour Law.

Employment Terms

  • The posting lists full-time permanent employment and also includes a 24-month contract listing.
  • The stated pay cadence is monthly.

Workplace

  • Work location is in person.

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