Customer Service Agent (Female)
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Key skills for this role
Role Overview
CreditCare Credit Management LLC is seeking a Female Customer Service Representative to join its Dubai team.
The role focuses on customer inquiries, support, and maintaining high customer satisfaction.
Key Skills for This Role
Full Job Posting
Role Overview
CreditCare Credit Management LLC is seeking a Female Customer Service Representative to join its Dubai team.
The role focuses on customer inquiries, support, and maintaining high customer satisfaction.
Responsibilities
- Handle inbound and outbound customer calls professionally.
- Assist clients with queries, account details, and service information.
- Maintain accurate records of customer interactions.
- Provide timely solutions and escalate issues when necessary.
- Work collaboratively with the team to achieve departmental goals.
Requirements
- Previous customer service experience is preferred.
- Strong communication and interpersonal skills are required.
- Ability to work in a fast-paced environment.
- Positive attitude and willingness to learn.
- Fluent English is required; additional languages are a plus.
- Must be currently in the UAE.
Salary and Benefits
- Salary is up to AED 3,000 per month, based on experience.
- Visa, medical coverage, and other benefits are provided according to UAE Labour Law.
- The company offers a supportive and professional work environment.
Contract and Job Type
- The posting states a 24-month contract length.
- The listed job types are full-time and permanent.
Workplace
- The work location is in person.
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