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Customer Service and Sales Representative Female

CREDITCARE CREDIT MANAGEMENT LLC
Dubai, UAE
Full-time
Onsite
AED 3,500/month
Discovered 3 days ago
Customer serviceInbound and outbound call handlingCustomer inquiry resolutionCustomer records managementEnglishCommunication
Free

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Key skills for this role

Customer serviceInbound and outbound call handlingCustomer inquiry resolution
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Job Description

CreditCare Credit Management LLC is seeking a Customer Service Representative to join its Dubai team.

The role handles customer inquiries, provides support, and maintains high levels of customer satisfaction.

Responsibilities

  • Handle inbound and outbound customer calls professionally.
  • Assist clients with queries, account details, and service information.
  • Maintain accurate records of customer interactions.
  • Provide timely solutions and escalate issues when necessary.
  • Work collaboratively with the team to achieve departmental goals.

Requirements

  • Previous customer service experience is preferred.
  • Strong communication and interpersonal skills are required, together with the ability to work in a fast-paced environment.
  • A positive attitude, willingness to learn, and fluency in English are required.
  • Additional languages are a plus.

Salary and Benefits

  • Salary is up to AED 3,500 per month, depending on experience.
  • Visa, medical coverage, and other benefits are provided according to UAE Labour Law.

Work Location

  • The work location is in person in Dubai.

Employment Terms

  • The posting states full-time and permanent employment and also lists a 24-month contract length.
  • The source separately includes contract and fresher among its job type labels.

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