Sales Coordinator
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Key skills for this role
About the Role
Al Masaood is hiring a Sales Coordinator for its Certified Pre-Owned Vehicle business in Abu Dhabi. The role supports end-to-end sales administration, documentation, stock coordination, and delivery preparation.
Key Skills for This Role
Responsibilities
- Coordinate the end to end sales administration process for CPOV vehicle sales
- Prepare sales contracts, vehicle invoices and supporting documentation
- Verify customer documentation including Emirates ID, passport, driving licence, LPOs and finance documents
- Coordinate vehicle reservations and allocation activities
- Liaise with Sales Consultants, Finance, Registration, Logistics and Workshop teams
- Monitor vehicle stock status, registration progress and delivery readiness
- Coordinate vehicle registration, ownership transfer and related documentation
- Schedule and manage customer delivery appointments
- Maintain accurate records of vehicle sales, stock movements, customer files, registrations and delivery activities
- Prepare and analyse daily, weekly and monthly sales, stock and operational reports
- Respond to customer enquiries, provide status updates and support resolution of customer concerns
- Support the CPOV Manager with administrative, operational and process improvement initiatives
Requirements
- Minimum 3 years' experience in sales administration, dealership operations, automotive retail, leasing, or similar environment
- Experience handling vehicle documentation, invoicing, registration, and delivery coordination
- Strong administrative, organisational, and time management skills
- Excellent attention to detail and accuracy
- Strong customer service and communication skills
- Proficient in Microsoft Office applications
- Experience working with ERP, CRM, or dealership management systems is advantageous
- Automotive dealership experience is preferred
Full Job Posting
Role Overview
- The Sales Coordinator, CPOV is responsible for supporting the end to end sales administration process for pre owned vehicle sales.
- The role acts as a key point of coordination between Sales, Finance, Workshop, Logistics, Registration, and customers.
Key Responsibilities
- Coordinate the end to end sales administration process for CPOV vehicle sales.
- Prepare sales contracts, vehicle invoices and supporting documentation.
- Verify customer documentation including Emirates ID, passport, driving licence, LPOs and finance documents.
- Coordinate vehicle reservations and allocation activities.
- Liaise with Sales Consultants, Finance, Registration, Logistics and Workshop teams.
- Monitor vehicle stock status, registration progress and delivery readiness.
- Coordinate vehicle registration, ownership transfer and related documentation.
- Schedule and manage customer delivery appointments.
- Maintain accurate records of vehicle sales, stock movements, customer files, registrations and delivery activities.
- Prepare and analyse daily, weekly and monthly sales, stock and operational reports.
- Respond to customer enquiries, provide status updates and support resolution of customer concerns.
- Support the CPOV Manager with administrative, operational and process improvement initiatives.
About You
- Minimum 3 years' experience in sales administration, dealership operations, automotive retail, leasing, or a similar environment.
- Experience handling vehicle documentation, invoicing, registration, and delivery coordination.
- Strong administrative, organisational, and time management skills.
- Excellent attention to detail and accuracy.
- Strong customer service and communication skills.
- Proficient in Microsoft Office applications.
- Experience working with ERP, CRM, or dealership management systems is advantageous.
- Automotive dealership experience is preferred.
Skills & Competencies
- Strong coordination and organisational skills.
- Customer focused mindset.
- Results driven approach with a strong attention to detail.
- Strong analytical and problem solving abilities.
- Excellent communication and stakeholder management skills.
- Ability to manage multiple priorities and deadlines.
- High level of accuracy and administrative excellence.
- Collaborative team player with a proactive attitude.
Why Join Us?
- Be part of a growing and successful Certified Pre Owned Vehicle business.
- Work with one of the UAE's most respected automotive organisations.
- Play a key role in delivering an exceptional customer experience.
- Opportunity to make a direct impact on operational efficiency, sales support, and customer satisfaction.
- Work within a collaborative and high performing team environment.
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