Parts Consultant - Wholesale
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Key skills for this role
About the Role
Al Masaood is looking for a commercially driven Parts Consultant – Wholesale to join the Special Deals Team in Abu Dhabi. The role involves managing customer accounts, driving parts sales, and achieving sales targets.
Key Skills for This Role
Responsibilities
- Act as the main point of contact for assigned customers
- Develop and maintain strong customer relationships to ensure satisfaction and retention
- Execute invoices, returns, and related transactions in a timely manner
- Track and achieve Sales and GP targets along with related KPIs
- Ensure compliance with department procedures and system processes
- Track lost sales and follow up on incomplete opportunities to maximise revenue
- Collect market intelligence and monitor customer behaviour to support sales growth
- Conduct regular customer engagement (calls and visits) to drive repeat business
- Negotiate terms and promote company policies to customers
- Maintain accurate documentation and reporting in line with company requirements
Requirements
- Bachelor's degree or equivalent (preferred)
- UAE Driving License is essential
- 3 5 years' experience in a similar sales role
- Proven experience in customer acquisition and account management
- Background in automotive parts or related industries preferred
- Strong understanding of local and regional markets
- Proven ability to work under pressure and achieve demanding targets
- Adequate computer skills, including MS Office / Excel
- Fluent in English is required; Arabic is an advantage
Full Job Posting
About the Role
- We are looking for a commercially driven Parts Consultant – Wholesale (Special Deals Team) to join our AMA Parts business in Kezad, Abu Dhabi.
- This is an exciting opportunity to work across regional and international markets, driving parts sales while managing a portfolio of customers within a high volume, fast paced wholesale environment.
- Reporting to the Assistant Parts Manager, you will play a key role in building strong relationships with customers across multiple markets and contributing directly to business growth and overall sales performance.
Key Responsibilities
- Act as the main point of contact for assigned customers
- Develop and maintain strong customer relationships to ensure satisfaction and retention
- Execute invoices, returns, and related transactions in a timely manner
- Track and achieve Sales and GP targets along with related KPIs
- Ensure compliance with department procedures and system processes
- Track lost sales and follow up on incomplete opportunities to maximise revenue
- Collect market intelligence and monitor customer behaviour to support sales growth
- Conduct regular customer engagement (calls and visits) to drive repeat business
- Negotiate terms and promote company policies to customers
- Maintain accurate documentation and reporting in line with company requirements
Qualifications & Education
- Bachelor's degree or equivalent (preferred)
- UAE Driving License is essential
Experience Required
- 3 – 5 years’ experience in a similar sales role
- Proven experience in customer acquisition and account management
- Background in automotive parts or related industries preferred
- Strong understanding of local and regional markets
- Proven ability to work under pressure and achieve demanding targets
- Adequate computer skills, including MS Office / Excel
- SAP or Autoline experience is an advantage
- Fluent in English is required; Arabic is an advantage
Skills & Competencies
- Strong negotiation and relationship building skills
- Customer focused and results oriented approach
- Strong communication and influencing skills
- Ability to analyse data and use insights to support decisions
- Strong sense of ownership and accountability
- Collaboration and teamwork across functions
Why Work at Al Masaood?
- Be part of a leading and established automotive group in the UAE
- Work in a commercially driven role with direct impact on sales performance
- Exposure to regional and international markets and customers
- Collaborative and performance driven environment
- Opportunities for growth and career progression
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