Retail Sales – Part Time
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Key skills for this role
Role Overview
Serve as a Customer Service Associate helping Lowe's customers with home improvement shopping needs.
Work may be assigned to appliances, cabinets, flooring, live nursery, inside garden, hardware, tools, millwork, building materials, plumbing, electrical, paint, home décor, tool rental or Pro Services.
Key Skills for This Role
Full Job Posting
Role Overview
Serve as a Customer Service Associate helping Lowe's customers with home improvement shopping needs.
Work may be assigned to appliances, cabinets, flooring, live nursery, inside garden, hardware, tools, millwork, building materials, plumbing, electrical, paint, home décor, tool rental or Pro Services.
Key Responsibilities
- Welcome customers, answer questions and deliver friendly, professional customer service.
- Help customers locate and handle merchandise and select products or services.
- Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to support customer service.
- Prepare merchandise such as tinted and mixed paint, cut and threaded pipe, bundled wood, cut drywall or cut blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Minimum Qualifications
- At least 6 months of experience using a computer to input, access, modify or output information.
- At least 6 months of experience using common retail technology such as smartphones and tablets.
- Ability to read, write and perform basic addition and subtraction.
- Ability to perform duties requiring prolonged standing, sitting and other necessary activities.
- Ability to lift at least 25 pounds unassisted or more than 25 pounds with or without an accommodation.
Preferred Qualifications
- Six months of retail or customer service experience is preferred.
- Bilingual skills are preferred.
- Certification in a trade related to the assigned department is preferred.
Working Conditions
- The role may involve indoor and outdoor weather conditions, including heat, cold, wet, damp, humid, windy or drafty environments.
- The role may involve constant or intermittent noise and moving or shaking objects and equipment.
- Lifting methods vary by role, weight and volume; single lifts are generally limited to 75 pounds, with team lifts used as needed.
- Powered equipment may be used with proper training or assistance from a trained coworker.
- Regular travel is not required, though occasional travel may support meetings, training or neighboring stores.
Pay
- Pay is $16.00 to $16.65 per hour.
Associate Benefits
- Eligible associates may receive health, dental and vision insurance, life and disability insurance, paid time off, retirement matching, tuition assistance, parental benefits and associate discounts.
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