Restaurant Operations Manager (Beach)
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Key skills for this role
About the Role
Oversee restaurant operations, ensuring high-quality service, cleanliness, staff training, and financial management while fostering innovation and development.
Key Skills for This Role
Full Job Posting
Overview
- Responsible for Assistant Restaurant / Outlet Manager, Restaurant Supervisor, Restaurant Head Waiter / Waitress, Waiter / Waitress, Host / Hostess, Outlet Cashier.
- Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
- Ensure that the place of work and surrounding area is kept clean and organised at all times.
- A High quality of product and service is maintained in the outlet.
- Execute and support the team to execute the highest level of service and set-up standards at all times.
- Be knowledgeable of all services and products offered by the hotel.
- Understand thoroughly the concept of the outlet and train all employees of the outlet in regards to the concept.
- The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.
- Know the restaurant scene and gastronomic character of the destination and be recognized in the market.
- Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
- Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
- Perform up selling for all items offered by the department assigned as well as offering alternatives.
- Produce reports and analysis of the outlet and present report in the monthly performance meeting.
- Innovation and new ideas are fostered, collected and communicated to the Head of Department.
- Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
- Assist in preparation of the outlet s budget.
- Support and implement new Talent Development initiatives.
- Support career development by training and assigning multi-tasking.
- Give constant feedback to all employees of the outlet.
- All rules & regulations are strictly adhered within the hotel including hotel s policy on fire and safety as well as hygiene regulations including HACCP
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