Resource Planner
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Key skills for this role
Role Overview
The Resource Planner creates and updates resource schedules for Dubai Metro and Tram.
The role implements resource planning procedures while following HR policies, QHSE requirements, and UAE Labour Law.
Key Skills for This Role
Full Job Posting
Role Overview
The Resource Planner creates and updates resource schedules for Dubai Metro and Tram.
The role implements resource planning procedures while following HR policies, QHSE requirements, and UAE Labour Law.
Operational Responsibilities
- Create schedules that support normal and contingency services for Operations and Maintenance.
- Maintain rosters that meet commercial, operational, safety, and performance requirements.
- Monitor roster effectiveness, make adjustments, and escalate issues for management review.
- Prepare rosters for special events, alternate service patterns, emergencies, and degraded operations.
- Resolve staff roster issues and maintain efficient duty arrangements.
- Integrate mandatory training into schedules for shift workers.
- Record staff leave, days-in-lieu quotas, and claims in the HR information system.
Coordination and Compliance
- Review resource efficiency and ensure compliance with fatigue management requirements.
- Maintain accurate staffing, availability, and overtime records.
- Coordinate with HR to ensure overtime is correctly submitted, processed, and paid.
- Promote QHSE and information security culture among peers, subcontractors, and third parties.
- Protect electronic and paper-based information assets and data.
Minimum Qualifications
- Bachelor’s degree in data science or a similar field is required.
- Three to five years of rail industry experience is required.
- At least one year of resource planning and workforce allocation experience is required.
- At least one year of experience as a duty analyst is required.
- Fluent English is required.
- Intermediate Microsoft Office proficiency and advanced Excel proficiency are required.
- Resource workforce planning training is desirable.
Work Environment
- The role is based in an office environment.
- Occasional travel may be required.
- Extended working hours may be necessary due to operational needs and management requests.
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