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indeed

Receptionist (Male)

BG GLOBAL SPA
Dubai, UAE
Full Time
Mid
Onsite
2 weeks ago
Customer ServiceBooking SystemsMicrosoft OfficeCommunicationEnglish
Free

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Customer ServiceBooking SystemsMicrosoft Office
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Overview

  • We are looking for a professional, well presented, and customer focused Male Receptionist to join our luxury wellness destination in Dubai. The ideal candidate has previous experience in a luxury hotel, premium spa, wellness club, or high end hospitality environment in the UAE and is passionate abou

Key Responsibilities

  • Welcome and assist guests in a warm, professional, and courteous manner.
  • Handle guest check ins, bookings, appointments, and inquiries.
  • Manage phone calls and email correspondence professionally.
  • Coordinate with other Operations teams to ensure a seamless guest journey.
  • Process payments and maintain accurate records of guest transactions.
  • Maintain the reception and waiting area to luxury hospitality standards.
  • Provide guests with information about treatments, memberships, facilities, and services.
  • Handle guest requests and concerns efficiently while maintaining excellent customer service.
  • Support daily administrative and front desk operations.

Requirements

  • Minimum 4 years of experience as a Receptionist in a luxury hotel, premium spa, wellness club, or upscale hospitality brand within the UAE.
  • Excellent communication and interpersonal skills in English (additional languages are an advantage).
  • Professional appearance and positive attitude.
  • Strong organizational and multitasking abilities.
  • Experience using booking or POS systems is preferred.
  • Proficient in Microsoft Office applications.
  • Ability to remain calm and professional in a fast paced environment.
  • Currently based in the UAE and available for interviews.

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