Program Manager -Professional Services Saudi Arabia
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Key skills for this role
About the Role
Fortinet is seeking a Program Manager to ensure the delivery of medium complexity IT security projects on time and within budget. The role requires strong project management skills, technical understanding of security and networking, and experience with global enterprises.
Key Skills for This Role
Responsibilities
- Build strong relationships to understand customer project needs and requirements
- Manage relationship with customers and all stakeholders
- Develop, negotiate and build Scope of Work, WBS and project schedules
- Identify resources needed and assign individual responsibilities
- Coordinate internal resources and outsourced resources for flawless execution
- Ensure projects are delivered on time, within scope and within budget
- Manage changes in project scope, schedule and costs using verification techniques
- Measure project performance using appropriate systems and tools
- Report and escalate to management as needed
- Create and maintain comprehensive project documentation
- Perform risk management to minimize exposure and risk
- Determine revenue recognition, ensure timely invoicing, and monitor receivables
Requirements
- Around 5 years in similar position
- Technical understanding of security and networking projects
- Exceptional organizational skills including attention to detail and multi tasking
- Outstanding negotiation, oral communication and presentation skills
- Experience working with global enterprises, MSSP, carrier and governmental customers
- Bachelor’s degree in business or management discipline or equivalent experience
- PMP and/or PRINCE II certification would be a plus
Full Job Posting
Overview
- The Program Manager is responsible for ensuring delivery of medium complexity projects on time and according to negotiated Scope of Work.
- The position requires an individual with exceptional negotiation, written and verbal communication skills.
Responsibilities
- Builds strong relationships to understand the needs and requirements of the customer's projects.
- Manage the relationship with the customers and all stakeholders.
- Develops, negotiates and builds a Scope of Work, WBS and project schedules.
- Identifies resources needed and assigns individual responsibilities.
- Works closely with all customer facing Fortinet functions.
- Coordinates internal resources and outsourced resources.
- Ensure that all projects are delivered on time, within scope and within budget.
- Use appropriate verification techniques to manage changes in project scope, schedule and costs.
- Measure project performance using appropriate systems, tools and techniques.
- Report and escalate to management as needed.
- Manage escalations with all levels internally and externally.
- Create and maintain comprehensive projects documentation.
Job Requirements
- Around 5 years in similar position.
- Technical understanding of security and networking projects.
- Exceptional organizational skills include attention to detail and multi tasking skills.
- Outstanding negotiation, oral communication and presentation skills.
- Experience working with global enterprises, MSSP, carrier and governmental customers.
- Experience at working both independently and in a team oriented, collaborative environment.
- Can conform to shifting priorities, demands and timelines.
- React to projects adjustments and alterations promptly and efficiently.
- Flexible during times of change.
- Ability to elicit cooperation from a wide variety of sources.
- Excellent conflict resolution skills.
- Strong commitment and self driven individual.
Education
- Bachelor’s degree in business or management discipline and/or equivalent work related experience.
- PMP and/or PRINCE II certification would be a plus.
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