Product Manager – Mobile App Portfolio
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Key skills for this role
Role Overview
Own the strategy, roadmap, delivery, and performance of Etihad's customer-facing mobile app portfolio.
Report to the Senior Product Manager, Digital, and own the end-to-end lifecycle of mobile experiences.
Partner with technology, UX, analytics, and business stakeholders to improve engagement, satisfaction, and commercial outcomes.
Key Skills for This Role
Full Job Posting
Role overview
Own the strategy, roadmap, delivery, and performance of Etihad's customer-facing mobile app portfolio.
Report to the Senior Product Manager, Digital, and own the end-to-end lifecycle of mobile experiences.
Partner with technology, UX, analytics, and business stakeholders to improve engagement, satisfaction, and commercial outcomes.
Accountabilities
- Define and execute the product vision, strategy, and roadmap for mobile applications.
- Own discovery, prioritization, delivery, launch, and optimization across the product lifecycle.
- Collaborate with UX, engineering, architecture, and business teams on scalable mobile experiences.
- Manage priorities, dependencies, risks, and release planning in Agile delivery.
- Use customer insights, analytics, market trends, and competitive benchmarking for product decisions.
- Monitor KPIs, adoption, engagement, and customer feedback to improve the mobile experience.
- Manage third-party vendors and technology partners.
- Balance customer needs with business objectives and technical considerations.
Education and experience
- Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.
- At least 7 years of product management experience, including at least 5 years managing mobile app products at scale.
- Proven success launching and growing customer-facing mobile applications across iOS and Android.
- Strong understanding of mobile ecosystems, customer journeys, app analytics, mobile UX, and experimentation frameworks.
- Experience working with mobile development teams using native or cross-platform technologies such as Flutter or React Native.
- Airline or travel industry experience is required.
- Strong stakeholder management, communication, and influencing skills.
- Experience in Agile environments, including SAFe and Scrum.
About Etihad Airways
Etihad Airways is the UAE's national airline, connecting people across continents from its Abu Dhabi hub.
The company describes its Journey 2030 ambition as doubling its fleet, expanding its network, and growing its people.
About EtihadAirways5
The UAE’s national airline serves passengers worldwide from its Abu Dhabi hub.
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