Product Manager – Airport Operations Technology
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Key skills for this role
Role Overview
Define and deliver technology capabilities supporting airport operations across Etihad's global network.
Focus on Amadeus Customer Management, airport systems enhancements, station start-ups, and operational readiness.
Key Skills for This Role
Full Job Posting
Role overview
Define and deliver technology capabilities supporting airport operations across Etihad's global network.
Focus on Amadeus Customer Management, airport systems enhancements, station start-ups, and operational readiness.
Accountabilities
- Own the product roadmap, backlog, and delivery plan for airport operations technology products.
- Lead upgrades, enhancements, configuration changes, regulatory updates, and technology releases.
- Coordinate ORAT activities for airport openings, station start-ups, migrations, and operational changes.
- Manage schedules, milestones, risks, dependencies, and readiness across global stations.
- Support testing, UAT, operational trials, go-live, hypercare, and service improvement.
- Coordinate Airport Operations, Digital Technology, Amadeus, authorities, ground handlers, and vendors.
Education and experience
- Bachelor's degree in Computer Science, Engineering, Business Administration, or a related discipline.
- At least five years of experience in product management, technology delivery, airport operations technology, or aviation systems.
- Strong knowledge of airport operations and passenger processing systems.
- Experience with airport system upgrades, station launches, migrations, or operational readiness initiatives.
- Strong analytical, planning, stakeholder management, communication, negotiation, and relationship management skills.
Tools and certifications
- Proficiency with Agile and delivery tools such as Jira, Azure DevOps, Confluence, Microsoft Project, or equivalent platforms.
- CSPO, SAFe Product Owner/Product Manager, PMP, PRINCE2, or Scrum Master certification is preferred.
About Etihad Airways
Etihad Airways is the UAE's national airline and operates a global aviation network from Abu Dhabi.
About EtihadAirways5
The UAE’s national airline serves passengers worldwide from its Abu Dhabi hub.
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