People & Culture Manager
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Key skills for this role
About the Role
The Lana, Dubai - Dorchester Collection seeks a People & Culture Manager to lead HR operations for the Residences at OPJ and AVA at Palm Jumeirah. The role oversees talent acquisition, employee relations, workforce planning, compliance with UAE labor laws, and colleague engagement.
Key Skills for This Role
Responsibilities
- Lead and oversee all People & Culture operations for the Residences at OPJ and AVA at Palm Jumeirah
- Provide day to day support to the Residences team while acting as a trusted partner to senior leadership
- Ensure full compliance with UAE labour laws and regulations, taking ownership of governance, risk management, and employment frameworks
- Lead and oversee all labour administration processes including work permits, visas, Emirates IDs, renewals, and mandatory government training certifications
- Play a strategic role in talent planning and recruitment, partnering with the Director of Operations – Residences and departmental leaders
- Act as a coach and advisor to leaders and colleagues on employee relations, performance management, disciplinary matters, grievance handling, and career development
- Lead employee engagement initiatives, internal communications strategies, and colleague events
- Oversee People & Culture training systems and platforms to ensure colleagues have the required skills and tools
Requirements
- Relevant professional qualification or hotel school diploma
- Extensive experience in People & Culture leadership within luxury hotels or ultra luxury residences
- Demonstrated experience in the Middle East with in depth knowledge of local labor legislation and employment practices
- Proven ability to build trusted relationships with senior leaders, managers, and colleagues
- Highly skilled in talent acquisition, employee relations, workforce planning, and organizational development
- Exceptional planning, organizational, and time management skills
- Excellent verbal and written communication skills with strong business acumen
- Cultural intelligence and adaptability to work within a diverse, international workforce
Full Job Posting
Position Overview
- We are not just a collection of hotels, but instead a talented community.
- When you join us as a People & Culture Manager you start a unique opportunity to become celebrated as the very best in your field.
What You'll Do
- You will be responsible for leading and overseeing all People & Culture operations for the Residences at OPJ and AVA at Palm Jumeirah.
- You will provide day to day support to the Residences team while acting as a trusted partner to senior leadership across the Residences.
- You will lead and oversee all labour administration processes, including work permits, visas, Emirates IDs, renewals, and mandatory government training certifications.
- You will play a strategic role in talent planning and recruitment, partnering closely with the Director of Operations – Residences and departmental leaders.
- You will act as a coach and advisor to leaders and colleagues, providing guidance on employee relations, performance management, disciplinary matters, grievance handling, and career development.
- You will lead employee engagement initiatives, internal communications strategies, and colleague events.
What You'll Bring
- You have a proven ability to build trusted relationships with senior leaders, managers, and colleagues, and you thrive in a luxury hospitality or branded residential environment.
- You are highly skilled in talent acquisition, employee relations, workforce planning, and organizational development.
- With exceptional planning, organizational, and time management skills, you are confident managing multiple priorities.
- You bring cultural intelligence and adaptability, enabling you to work effectively within a diverse, international workforce.
- You hold a relevant professional qualification or hotel school diploma and bring extensive experience in People & Culture leadership within luxury hotels or ultra luxury residences.
- Demonstrated experience in the Middle East, together with in depth knowledge of local labor legislation and employment practices, is essential for this role.
What You'll Get
- Competitive Salary Package
- World class Development Opportunities
- Complimentary stays with breakfast included in our sister Dorchester Collection hotels
- 50% off at bars and restaurants within all our sister Dorchester Collection hotels
- Meal Allowance
- Private Medical Insurance
- Life Insurance
- Annual Flight Allowance
- Housing Allowance
- Transportation Allowance
- Uniform provided by the Company with complimentary laundry
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