Director of Marketing & Communications
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Key skills for this role
About the Role
The Lana, Dubai - Dorchester Collection seeks a Director of Marketing & Communications to lead marketing and communications strategy for the hotel.
Key Skills for This Role
Responsibilities
- Ensure the marketing and communications department achieves the hotel’s financial and marketing objectives set by the Director of Sales & Marketing
- Maintain direct oversight over the marketing and communications department
- Work closely with Revenue Management, Finance, Food and Beverage, Spa and Front Office to develop and execute an annual marketing and communications budget and plan
- Ensure the marketing and communications team understands their roles and communicate strategic vision and objectives to drive awareness and brand recognition
- Provide the Executive Committee with regular marketing and communications reports for strategic commercial plan, monthly reports, annual goals, sales and marketing budget, forecasts
- Consider every situation as a commercial and marketing opportunity to showcase hotel products and services
Requirements
- Relevant university diploma
- Wealth of past experience working for the luxury industry ideally in the Middle East
- Deep expertise in digital marketing with proven track record of leveraging data driven strategies across paid, owned, and earned channels
- Strong interpersonal skills and ability to mentor team members
- Excellent communication skills with strong customer service ethic
- English fluency; Arabic is an asset
Full Job Posting
Position Overview
- We are not just a collection of hotels, but a talented community with a shared passion and commitment to love and breathe who we are every day.
- Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy.
What You'll Get
- Competitive Salary Package
- Family Benefits
- World class Development Opportunities
- Complimentary stays with breakfast included in our sister Dorchester Collection hotels
- 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
- Meals on Duty
- Private Medical Insurance for self and the family
- Life Insurance for self
- Annual Flight Allowance for self and the dependents
- Education Support Allowance for children
- Housing Allowance
- Transportation Allowance
What You'll Do
- You will be responsible for ensuring that your department achieves the hotels’ financial, the marketing & communications objectives set by the Director of Sales & Marketing.
- You’ll also be responsible for maintaining direct oversight over the marketing and communications Department.
- You will work closely with Revenue Management, Finance, Food and Beverage, Spa and the Front Office departments to develop and execute an annual marketing and communications budget and plan.
- You will ensure that the marketing and communications team understand their roles and will clearly communicate the strategic vision and objectives.
- As a member of the Hotel’s senior management team, you will provide the Executive Committee with regular marketing and communications reports.
- It will be critical for you to consider every situation as a commercial and marketing opportunity to showcase the Hotel products and services.
What You'll Bring
- You’ll bring your unique personality and passion to the role and the team.
- You will take ownership of the marketing and communication functions.
- You will manage the marketing and communication team ensuring adherence to Dorchester Collection values.
- You will have passion for new trends in digital marketing with creative and innovative approaches.
- Detail orientated and hands on Team Player with strong interpersonal skills, you will thrive on mentoring high potential team members.
- Deep expertise in digital marketing with a proven track record of leveraging data driven strategies across paid, owned, and earned channels.
- Great communication skills with a strong customer service ethic.
- Relevant university diploma and wealth of past experience working for the luxury industry ideally in the Middle East.
- English is the primary language; any others would be an asset, especially Arabic.
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