Operations Manager
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Key skills for this role
About the Role
We are seeking an experienced Operations Manager to oversee day-to-day operations of our Facility Management and Cleaning Services division in the UAE. The role requires strong leadership, operational, and client management skills, with at least 2 years of UAE experience in facility management or cleaning services.
Key Skills for This Role
Responsibilities
- Manage daily operations of facility management and cleaning projects
- Supervise site supervisors and operational staff to ensure service quality
- Plan manpower deployment, duty rosters, and work schedules
- Maintain strong relationships with clients and promptly resolve operational issues
- Ensure compliance with company policies, health & safety regulations, and client requirements
- Conduct regular site inspections and quality audits
- Coordinate with HR, Procurement, and Maintenance departments for smooth operations
- Monitor operational costs and improve productivity
- Prepare daily, weekly, and monthly operational reports
- Ensure customer satisfaction and achieve operational KPIs
Requirements
- Bachelor's degree or equivalent qualification
- Minimum 2 years of UAE experience in Facility Management or Cleaning Services
- Strong leadership, communication, and problem solving skills
- Good knowledge of manpower planning and client relationship management
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Valid UAE Driving Licence is preferred
Full Job Posting
Job Summary
- We are seeking an experienced Operation Manager to oversee the day to day operations of our Facility Management and Cleaning Services division.
- The ideal candidate must have proven experience in the UAE facility management or cleaning industry and possess strong leadership, operational, and client management skills.
Key Responsibilities
- Manage daily operations of facility management and cleaning projects.
- Supervise site supervisors and operational staff to ensure service quality.
- Plan manpower deployment, duty rosters, and work schedules.
- Maintain strong relationships with clients and promptly resolve operational issues.
- Ensure compliance with company policies, health & safety regulations, and client requirements.
- Conduct regular site inspections and quality audits.
- Coordinate with HR, Procurement, and Maintenance departments for smooth operations.
- Monitor operational costs and improve productivity.
- Prepare daily, weekly, and monthly operational reports.
- Ensure customer satisfaction and achieve operational KPIs.
Requirements
- Bachelor's degree or equivalent qualification.
- Minimum 2 years of UAE experience in Facility Management or Cleaning Services (Prefer).
- Strong leadership, communication, and problem solving skills.
- Good knowledge of manpower planning and client relationship management.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Valid UAE Driving Licence is preferred.
- Immediate joiners will be given preference.
Pay
- AED 5,000.00 AED 7,000.00 per month
Work Location
- In person
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