Operations Director

About the Role

Responsibilities

• Monitor departmental results, budgeted KPIs, production output, and cost targets.
• Ensure timely, cost-effective, and quality-driven fulfillment of customer orders.
• Improve work practices, productivity, cost efficiency, and equipment utilization.
• Set departmental development goals and lead production planning, including raw-material forecasting and nomination.
• Conduct cost reviews, manage budgets, and oversee departmental investment plans.
• Coordinate budgeting, manpower planning, training, and compliance with Finance, HR, and Safety.
• Manage operational risks related to quality, cost, capacity utilization, and process development.
• Implement training programs and succession plans for business continuity.
• Enforce safety rules and coordinate with Safety teams to maintain safe working conditions.
• Oversee QMS processes, audits, certification renewals, Operations documentation, and employee performance evaluations.
• Promote a customer-centric culture to improve satisfaction and support business growth.

Qualifications

• Bachelor’s degree in Business Management or Industrial Engineering.
• At least 10 years of direct Operations experience, preferably in manufacturing or process-driven industries.

Required Skills

• Strong proficiency in MS Project, MS Office, and ERP systems.
• Demonstrated innovation and process improvement experience.
• Expertise in production organization and operational performance optimization.
• Strategic planning capability for short- and long-term operational development.
• Financial acumen for cost analysis, budgeting, and cost optimization.
• Understanding of supply chain integration and interdepartmental coordination.
• Project management skills for systemizing operational activities.

Preferred Skills

• MBA qualification is preferred.
• Experience in non-mass-production environments is advantageous.