lever
Operations Associate
jobgether
Remote, IND
Full-time
Remote
Discovered 1 weeks ago
Operations coordinationContent editingProofreadingPress release reviewEnglishClient service
Free
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Operations coordinationContent editingProofreading
Role Overview
This position is listed on behalf of a partner company that manages applications and next steps.
The Operations Associate role is based in India and focuses on processing and distributing client communications across domestic and international channels.
The position combines editorial precision, operational coordination, client service, quality assurance, and reporting.
Key Skills for This Role
Operations coordinationContent editingProofreadingPress release reviewEnglishClient service
Full Job Posting
Role Overview
This position is listed on behalf of a partner company that manages applications and next steps.
The Operations Associate role is based in India and focuses on processing and distributing client communications across domestic and international channels.
The position combines editorial precision, operational coordination, client service, quality assurance, and reporting.
Accountabilities
- Process, proofread, format, and distribute client copy within required timelines.
- Verify circuit distribution timing and ensure website submissions contain appropriate coding and media assets.
- Review press releases for syntax, punctuation, formatting, attribution, regulatory requirements, accuracy, and acceptability.
- Manage client orders, understand client needs, provide editorial guidance, and deliver consistent service.
- Respond to stakeholder requests and support initiatives that improve client satisfaction.
- Maintain accurate customer, account, order, correspondence, and workflow records.
- Prioritize and fulfill jobs while meeting targets, quality standards, timelines, and procedures.
- Learn and use support tools, workflow systems, and operational platforms.
- Maintain website service feeds and ensure incoming feeds are accurately mapped and functioning.
- Contribute to ROI and other operational reporting and continuous improvement.
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